Quality Analyst Norwegian Speaker

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Exciting opportunity for a Norwegian-speaking Quality Analyst to join our quality-focused Lisbon operations!

Role
Youll monitor customer interactions uphold service standards and guide improvements to ensure excellence in performance.

Responsibilities

Analyze customer communication for quality and accuracy
Provide coaching and performance support
Identify recurring issues and propose solutions
Collaborate with operational teams for alignment
Document evaluations and insights

Requirements

Native/fluent Norwegian strong English (B2)
Excellent listening and analytical skills
Strong sense of ownership and initiative
Previous QA or BPO experience desirable

Conditions

On-site (shuttle/transport allowance provided)
Base salary 1650 9.13/day meal allowance
Health insurance (since Day 1)
MondayFriday (9AM6PM)
Training included

Exciting opportunity for a Norwegian-speaking Quality Analyst to join our quality-focused Lisbon operations! Role Youll monitor customer interactions uphold service standards and guide improvements to ensure excellence in performance. Responsibilities Analyze customer communication for quality and...