We are looking for a Danish-speaking Quality Analyst to join our international team in Lisbon!
If youre detail-oriented fluent in Danish and eager to grow your career in a global environment this is your chance.
Role
As a Quality Analyst you will evaluate customer interactions ensure service excellence and support continuous improvement across operations.
Responsibilities
-
Monitor and assess the quality of customer interactions
-
Provide actionable feedback to enhance performance
-
Identify process gaps and suggest improvements
-
Maintain documentation and reporting accuracy
-
Collaborate with training and operations teams
Requirements
-
Native or fluent in Danish and good command of English (B2)
-
Strong analytical and communication skills
-
Detail-oriented proactive and adaptable
-
Previous experience in a QA or customer support environment is an advantage
Conditions
-
On-site role (company shuttle or transport allowance)
-
Base salary 1650 Meal allowance 9.13/day
-
Health insurance from Day 1
-
MondayFriday 9AM6PM
-
Full training provided
We are looking for a Danish-speaking Quality Analyst to join our international team in Lisbon! If youre detail-oriented fluent in Danish and eager to grow your career in a global environment this is your chance. Role As a Quality Analyst you will evaluate customer interactions ensure service excelle...
We are looking for a Danish-speaking Quality Analyst to join our international team in Lisbon!
If youre detail-oriented fluent in Danish and eager to grow your career in a global environment this is your chance.
Role
As a Quality Analyst you will evaluate customer interactions ensure service excellence and support continuous improvement across operations.
Responsibilities
-
Monitor and assess the quality of customer interactions
-
Provide actionable feedback to enhance performance
-
Identify process gaps and suggest improvements
-
Maintain documentation and reporting accuracy
-
Collaborate with training and operations teams
Requirements
-
Native or fluent in Danish and good command of English (B2)
-
Strong analytical and communication skills
-
Detail-oriented proactive and adaptable
-
Previous experience in a QA or customer support environment is an advantage
Conditions
-
On-site role (company shuttle or transport allowance)
-
Base salary 1650 Meal allowance 9.13/day
-
Health insurance from Day 1
-
MondayFriday 9AM6PM
-
Full training provided
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