French Customer Service Agent

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profile Job Location:

Lisbon - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 08-11-2025
Vacancies: 1 Vacancy

Job Summary

About the Position
As a French Customer Service Representative youll be the first point of contact for clients providing friendly professional and effective support. Your role will be key to ensuring customers feel heard valued and satisfiedevery single time.
Key Responsibilities
Respond to customer inquiries via phone email and chat with professionalism and empathy

Resolve issues promptly ensuring each interaction ends with a satisfied customer

Guide clients through products services and troubleshooting steps

Manage account updates orders and service modifications

Collaborate with internal teams to handle complex cases efficiently

Keep accurate records of all customer interactions in CRM systems
Requirements

1 years of experience in customer service or a client-facing role is a plus

Excellent communication skills in both written and spoken English (additional languages a plus)

Strong problem-solving abilities and a customer-first mindset

Ability to multitask and work effectively under pressure
Benefits
Competitive salary based on your skills and experience

Performance-based bonuses for outstanding service

Health coverage and wellness benefits

Ongoing training and career development opportunities

Ready to create meaningful customer experiences Apply today and join a team where your skills make a difference every day!

About the PositionAs a French Customer Service Representative youll be the first point of contact for clients providing friendly professional and effective support. Your role will be key to ensuring customers feel heard valued and satisfiedevery single time.Key ResponsibilitiesRespond to customer in...
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Key Skills

  • Corporate
  • Lighting
  • Marketing & Advertising
  • Back Office