Senior Principal Consultant- Business Analyst (Agentic Capture)

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Senior Principal Consultant- Business Analyst (Agentic -Capture)
The Business Analyst Agentic (Capture) is responsible for identifying and defining AI-driven automation opportunities using agentic frameworks (like LangChain OpenAI APIs or n8n). This role supports the capture of business requirements and translates them into intelligent autonomous workflows that enhance decision-making and operational efficiency.

Responsibilities
Capture Business Needs: Engage with stakeholders to gather analyze and document business requirements for AI/LLM-based solutions.
Design Agentic Workflows: Translate business processes into autonomous LLM-enabled workflows using tools like LangChain or similar orchestration frameworks.
AI Use Case Development: Identify and prioritize use cases for generative AI and agentic automation across departments.
Collaboration: Work closely with AI/ML engineers solution designers and product managers to ensure successful implementation of intelligent agents.
Testing & Validation: Develop and execute user test plans validate outputs and ensure alignment with business goals.
Documentation & Training: Create user documentation and deliver training to ensure smooth adoption of AI solutions..
Qualifications we seek in you!
Minimum Qualifications / Skills
BE/B Tech/ MCA/BCA
Relevant years of experience in business analysis and in AI/automation projects as well.
Exposure to enterprise AI adoption or digital transformation initiatives.
Technical Fluency: Understanding of LLMs agentic AI and orchestration tools like LangChain n8n or similar.
Business Analysis: Strong experience in requirements gathering process mapping and stakeholder communication
AI/ML Awareness: Familiarity with generative AI concepts and their application in business settings.
Project Management: Ability to manage timelines dependencies and cross-functional collaboration.
Tools Proficiency: Experience with tools like JIRA Confluence and data visualization platforms is a plus.
Preferred / Skills
Agile / Scrum methodology
Requirement gathering and documentation (BRD BSAR CR document Change Request)
Risk & change management
Cross-functional stakeholder communication
Vendor and client management
Excellent experience in operations and project management
Good communication skills proficient in English
Experience in problem-solving and solution design
Strong in risk handling and proactive planning
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.