MS IT InfraCloud Associate (Analyst) Digital Workplace Administrators Email operate
Job Summary
Industry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
AssociateJob Description & Summary
At PwC our people in infrastructure focus on designing and implementing robust secure IT systems that support business operations. They enable the smooth functioning of networks servers and data centres to optimise performance and minimise downtime.Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring troubleshooting and implementing industry leading practices for cloud-based systems.
Driven by curiosity you are a reliable contributing member of a our fast-paced environment you are expected to adapt to working with a variety of clients and team members each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm you build a brand for yourself opening doors to more opportunities.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives needs and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen ask questions to check understanding and clearly express ideas.
- Seek reflect act on and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance) uphold the Firms code of conduct and independence requirements.
Job Summary:
Responsible for the managing day to day operations on Messaging and Collaboration stream Office 365 Exchange Active Directory Email Gateway MDM
Key Responsibilities:
Expert on Messaging platform including Office 365 Microsoft Exchange SharePoint Microsoft Teams Enterprise Vault Suite (or Archiving solution) etc.
In depth understanding of the capabilities of MS Office 365
Responsible to manage large and distributed Active Directory environment
Proven experience with Microsoft Active Directory services including forest and domain design policies trusts replication and topology
Strong shell scripting (PowerShell SQL)
Working knowledge of Mobile Device Management (MDM)
Technical Responsibilities:
Expert in managing large Exchange and Active Directory environment
Must needed Tools: Office 365 Exchange 2010/2016 AirWatch MDM Email Gateway
Desirable experience needed on MS Teams and SharePoint Online
Work with third-party vendors / professional services and in-house developers as necessary
Well versed with security aspects and maintain system security as per industry standards.
Work with third-party vendors / professional services and in-house developers as necessary
Professional Experience:
End to end incident problem management with RCA
Be On-Call for critical issues
Review and recommend improvements within existing technical environment
Strong ITIL Process knowledge
Strong analytical troubleshooting and problem-solving skills
Education Qualification:
Higher Level Qualification in a technical subject is desirable
Any Microsoft Certification
Additional Information:
Strong written and Oral communication skills.
Should be ope
Travel Requirements
Not SpecifiedJob Posting End Date
Required Experience:
IC
Key Skills
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more