General Manager Role Overview
The General Manager at Lynoras is the primary leader responsible for the overall performance culture and success of the restaurant. You are the strategic decision-maker on-site guiding both the Front of House and Back of House teams to operate cohesively and consistently at the highest level. The General Manager sets the standard for hospitality professionalism accountability and operational excellence.
Your leadership directly influences team morale guest satisfaction financial outcomes and the reputation of Lynoras in the community. You are expected to lead by example make informed decisions uphold company policies and foster an environment where both employees and guests feel valued.
Leadership & Culture
Provide clear direction and leadership to all FOH and BOH team members.
Promote a positive work environment rooted in respect consistency accountability and teamwork.
Communicate company goals updates and expectations to ensure strong alignment across all departments.
Mentor coach and develop internal talent with a focus on long-term growth.
Operations Management
Oversee all daily restaurant operations ensuring they run smoothly and efficiently.
Maintain a clean organized and professional environment in compliance with health safety and company standards.
Ensure training programs are executed effectively and consistently for both new and existing employees.
Ensure culinary quality meets Lynoras standards at all times through collaboration with Chefs and BOH leadership.
Financial & Administrative Responsibility
Manage labor food beverage and operational cost controls to meet company targets.
Review P&L performance regularly and make strategic operational adjustments to improve financial outcomes.
Ensure accuracy and compliance in all monetary procedures including cash handling deposits invoicing and payroll.
Complete and submit weekly reports to Senior Management in a timely and accurate manner.
Staffing & Human Resources
Recruit onboard and retain qualified team members.
Provide ongoing performance feedback coaching and when appropriate corrective action.
Manage scheduling to ensure proper coverage while meeting labor budget expectations.
Ensure all HR policies and procedures are enforced consistently and appropriately documented.
Guest Experience & Service Standards
Lead the team in delivering an elevated guest experience with warmth efficiency and consistency.
Anticipate guest needs and resolve concerns with professionalism and urgency.
Monitor service flow and make real-time adjustments to support smooth and efficient operations.
Vendor Facility & Compliance Oversight
Manage vendor relationships and oversee ordering of all products including food beverage disposables and supplies.
Ensure all equipment is maintained and repaired through approved vendors.
Maintain compliance with health department standards safety regulations and company policies.
Professional Standards
Represent Lynoras with professionalism both inside and outside the restaurant.
Maintain punctuality proper uniform standards and consistent availability.
Communicate frequently and transparently with Senior Management regarding performance challenges opportunities and improvements.
Required Experience:
Director
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