*Must live within a commutable distance to Orlando FL.
The Assistant Property Manager will support a residential community under the Westgate portfolio. This role provides on-site operational leasing and administrative support as needed ensuring consistent service smooth operations and high resident satisfaction. The Assistant Property Manager will act as part of the communitys management teamstepping in during staffing shortages lease-ups high-volume periods or special projects.
Leasing & Resident Relations:
- Assist with leasing efforts including tours phone emails application processing and move-in coordination
- Provide excellent customer service to prospects and residents across all assigned communities
- Ensure all leasing presentations and follow-ups align with Westgate brand standards
- Support renewal efforts by preparing renewal notices and communicating rent adjustments
- Help maintain high occupancy and retention rates throughout the portfolio
Operations & Administration:
- Provide coverage during vacancies vacations or high-volume periods
- Support Property Managers with daily operations such as reporting and inventory control
- Assist with implementation of new operational procedures software systems or leasing strategies
- Maintain compliance with policies fair housing guidelines and local regulations
- Ensure office readiness cleanliness and organization at all locations
Financial & Record Keeping:
- Process rental payments ledger adjustments and deposits through Yardi/RentCafe
- Support month-end reporting and invoice processing as directed
- Help track delinquency send notices and support follow-up on outstanding balances
Maintenance Coordination:
- Enter track and follow up on maintenance requests in Yardi and HotSOS when applicable
- Assist with unit inspections turn schedules and coordination between general resort managers and maintenance teams
- Support oversight of on-site vendors and contractors when needed
Qualifications :
- 12 years of experience in property management leasing or hospitality required
- Strong understanding of leasing best practices and resident relations
- Experience with Yardi RentCafe or similar property management software preferred
- Ability to independently prioritize tasks and work efficiently across multiple locations
- Strong communication professionalism and customer service orientation
- Must demonstrate integrity reliability and proactive problem-solving
- Ability to adapt quickly to new environments and varying community needs
- Valid drivers license and reliable transportation required
- Ability to work weekends
Key Competencies:
- Flexibility & Adaptability: Thrives in changing environments and new assignments
- Attention to Detail: Maintains accurate records and consistent documentation
- Team Collaboration: Partners effectively with multiple property managers and teams
- Proactive Thinking: Anticipates community needs before issues arise
- Professionalism: Represents Westgate brand values across all communities
Education & Certifications:
- HS diploma or GED required
- Associates or Bachelors degree preferred not required
- Real Estate license and/or CAM certification preferred not required
Skills/Knowledge:
- Must have excellent communication skills (written and oral)
- Bi-lingual is preferred not required
- Proficient in Microsoft Office (Excel Word Outlook)
- High attention to detail
- Ability to complete complex assignments independently
- Ability to manage time and prioritize competing deadlines
- Reliable and trustworthy
- A positive can do attitude and ability to be a team player
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.
Remote Work :
No
Employment Type :
Full-time
*Must live within a commutable distance to Orlando FL. The Assistant Property Manager will support a residential community under the Westgate portfolio. This role provides on-site operational leasing and administrative support as needed ensuring consistent service smooth operations and high resident...
*Must live within a commutable distance to Orlando FL.
The Assistant Property Manager will support a residential community under the Westgate portfolio. This role provides on-site operational leasing and administrative support as needed ensuring consistent service smooth operations and high resident satisfaction. The Assistant Property Manager will act as part of the communitys management teamstepping in during staffing shortages lease-ups high-volume periods or special projects.
Leasing & Resident Relations:
- Assist with leasing efforts including tours phone emails application processing and move-in coordination
- Provide excellent customer service to prospects and residents across all assigned communities
- Ensure all leasing presentations and follow-ups align with Westgate brand standards
- Support renewal efforts by preparing renewal notices and communicating rent adjustments
- Help maintain high occupancy and retention rates throughout the portfolio
Operations & Administration:
- Provide coverage during vacancies vacations or high-volume periods
- Support Property Managers with daily operations such as reporting and inventory control
- Assist with implementation of new operational procedures software systems or leasing strategies
- Maintain compliance with policies fair housing guidelines and local regulations
- Ensure office readiness cleanliness and organization at all locations
Financial & Record Keeping:
- Process rental payments ledger adjustments and deposits through Yardi/RentCafe
- Support month-end reporting and invoice processing as directed
- Help track delinquency send notices and support follow-up on outstanding balances
Maintenance Coordination:
- Enter track and follow up on maintenance requests in Yardi and HotSOS when applicable
- Assist with unit inspections turn schedules and coordination between general resort managers and maintenance teams
- Support oversight of on-site vendors and contractors when needed
Qualifications :
- 12 years of experience in property management leasing or hospitality required
- Strong understanding of leasing best practices and resident relations
- Experience with Yardi RentCafe or similar property management software preferred
- Ability to independently prioritize tasks and work efficiently across multiple locations
- Strong communication professionalism and customer service orientation
- Must demonstrate integrity reliability and proactive problem-solving
- Ability to adapt quickly to new environments and varying community needs
- Valid drivers license and reliable transportation required
- Ability to work weekends
Key Competencies:
- Flexibility & Adaptability: Thrives in changing environments and new assignments
- Attention to Detail: Maintains accurate records and consistent documentation
- Team Collaboration: Partners effectively with multiple property managers and teams
- Proactive Thinking: Anticipates community needs before issues arise
- Professionalism: Represents Westgate brand values across all communities
Education & Certifications:
- HS diploma or GED required
- Associates or Bachelors degree preferred not required
- Real Estate license and/or CAM certification preferred not required
Skills/Knowledge:
- Must have excellent communication skills (written and oral)
- Bi-lingual is preferred not required
- Proficient in Microsoft Office (Excel Word Outlook)
- High attention to detail
- Ability to complete complex assignments independently
- Ability to manage time and prioritize competing deadlines
- Reliable and trustworthy
- A positive can do attitude and ability to be a team player
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.
Remote Work :
No
Employment Type :
Full-time
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