IT Support Officer & Field Technician

Are you ready to bring your tech skills to a place that truly cares At Baptistcare were not just about systems and devices were about people.

As an IT Support Officer & Field Technician youll be the friendly face (and brain!) behind our tech solutions. From troubleshooting to deploying hardware youll keep our teams connected and empowered because when technology works care works better. This role involves travel and overnight stays - we visit all our sites regularly with locations from Albany to York and across Perth Metro .

Whats in it for you

• A role thats hands-on and full of variety no two days are the same!
• The chance to make a real impact in peoples lives through seamless tech support.
• A supportive team that values collaboration and celebrates wins together.

What youll do:

• Be the go-to hero for IT support across Baptistcare.
• Standardise and streamline systems for smooth sailing.
• Keep our hardware humming and our users smiling.

Ready to make tech personalApply now and join a team that cares as much about people as it does about technology.

Why Join Us

At BaptistCare we value our employees and foster a positive inclusive work environment. We offer competitive salaries tax-free salary packaging up to $18550* discounted gym memberships and novated car leasing. Enjoy work-life balance with flexible arrangements and additional leave options. Benefit from our health and wellbeing initiatives including free counselling spiritual support and nutrition advice. Advance your career with study assistance up to $3000 per year and access to learning and development programs and courses like LinkedIn Learning!

About You:

Youre the kind of person who loves solving problems and making people smile when their tech works like magic. You thrive in a hands-on role and bring a mix of technical know-how and a genuine passion for helping others.

• Experience supporting IT systems mobile devices and workstations with a knack for troubleshooting and problem-solving.
• Skilled in configuring deploying and maintaining hardware plus managing stock and security.
• Familiar with best practices for system standardisation documentation and deployment procedures.
• A natural communicator who delivers prompt reliable and friendly support to users.
• You enjoy working as part of a team and contributing to continuous improvement.
• Commitment to safe work practices and compliance with WHS policies.
• Alignment with BaptistCare values
• Drivers License and comfortable driving distances

If youre ready to combine your tech skills with a heart for service we would love to hear from you!

About Us:

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose Christian care organisation we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC TAS SA) and Baptist Care SA we employ over 12000 dedicated employees and support over 38000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage our passion and our priority are the customers we serve. We strive to deliver care as it should be with people right at the centre.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. The closing date is subject to change without notice.

Successful candidates will be subject to a variety of background checks including a national criminal history check reference checks and if applicable WWCC NDIS worker screening check and a pre-employment medical.

BaptistCare Transforming lives by expressing the love of Christ.

Recruitment Agencies Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.