UKG PRO and WFM Sr. Analyst Full Time (CA)

*Requirement: Must have UKG PRO and WFM Experience*

If you are interested please send your resume to

POSITION SUMMARY

The experienced Sr. Applications Analyst for UKG Pro and WFM is responsible for reviewing analyzing and evaluating business systems applications to support departmental and end user needs. The senior analyst is responsible for production support including application operations enhancements/incidents configurations and development. The senior analyst will be responsible for developing configuring and delivering effective UKG Pro and WFM specific solutions for HR and Payroll departments. This role works closely with IT Support Teams to ensure strong partnerships and alignment between business needs and application solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Serve as the liaison between client HR and Finance teams to understand business practice and processes and to ensure business needs and system requirements align
2. Work with HR/Payroll and Technical Teams for requirements gathering (integration) and prepare functional documentation
3. Perform system Gap analysis and recommend solutions
4. Configure troubleshoot and maintain UKG Pro and WFM integrations.
5. Responsible for production support of UKG Pro and WFM/Dimensions and Kronos WFC (Workforce Central) applications its integrations and customizations ensuring responsiveness to customer requests and quality of work.
6. Responsible for functional design configuration and support of applications with a primary focus within UKG Pro and WFM/Kronos WFC HR and Time and Attendance domain
7. Evaluates system application needs of operating department users and makes recommendations on solutions
8. Develops tests and modifies internal applications systems databases and operational environments
9. Designs applications modules and/or approaches and application configurations as required
10. Designs Dashboards through UKG BI reporting and Analytics
11. Prepares test data codes reviews tests debugs and manages implementation of system application building
12. Reviews revises and updates program configuration as required
13. Ensures that documentation is created for all systems applications designed or modified
14. Maintains technology expertise keeping current with evolving systems applications analysis programming and database technology
15. Maintains a positive work atmosphere by behaving and communicating in a manner that promotes a favorable working relationship with customers vendors co-workers and management
16. Owns their portfolio of solutions by keeping abreast of enhancements patches and upgrades and ensuring that these are communicated to leadership and implemented timely
17. Ensures that timekeeping devices are properly functioning and firmware updates are completed
18. Create documentation and training material to support end user experience
19. Implement audit tools that support compliance and quality data management
20. Other duties as assigned.

POSITION REQUIREMENTS

A. Education

• Bachelors degree in Information Technology Computer Science or related field required.

B. Qualifications/Experience

• Four (4) years of experience as an application analyst required.
• At least 3 years of experience with UKG Pro (Ultipro) and WFM Dimensions functional and technical areas like HR Payroll Timekeeping Scheduling Mobile App and System configuration.
• Strong office skills as well as interpersonal skills will be considered.

C. Special Skills/Knowledge

• UKG Pro Power BI Report Development experience required
• UKG WFM Reporting and integration experience required.
• SQL experience preferred
• Experience on migration from WFC HR and WFC Payroll and Timekeeping to UKG PRO and WFD
• Experience working on various modules of Kronos and Dimensions (Attestation Analytics Accruals Extensions etc.) is a must
• Excellent oral written interpersonal and communication skills
• Strong analytical problem solving and multi-tasking skills
• Strong work ethic team and customer service orientation proven dependability and promptness
• Familiar with relational databases and client-server concepts