Rostering Consultant EOI Northern Beaches

National Professional Solutions

Job Location:

Frenchs Forest - Australia

Yearly Salary: $ 65000 - 70000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

EXPRESSION OF INTEREST: Start date TBC

Workforce Planner Rostering National Networks Plus (NNP)

Location: Frenchs Forest Sydney Full-Time in the Office Monday to Friday

Our business is growing! Are you a master of logistics with a passion for connecting people to meaningful work National Networks Plus (NNP) a trusted not-for-profit staffing agency in aged care Home Care and Community services is looking for a Workforce Planner Rostering to join our dynamic scheduling team.

If youre someone who communicates clearly and loves a fast-paced environment where every shift filled matters we want to hear from you.

About the Role

As a Workforce Planner Rostering you will be the frontline contact for clients and staff ensuring shifts are filled efficiently and effectively.

Youll play a key role in supporting NNPs service delivery by creating well-coordinated rosters responding to urgent client needs and providing a positive experience for both clients and staff.

This role suits someone who thrives on problem-solving and enjoys building meaningful relationships with both clients and team members.

Key Responsibilities

Act as the main point of contact for client roster and staffing requests.
Coordinate rosters for Community (Disability & Youth) Aged Care and Home Care services using best practice staffing strategies.
Respond swiftly to last-minute changes cancellations and emergency staffing needs.
Liaise with staff and clients via phone email and SMS to ensure clear timely communication.
Maintain a professional and courteous approach in all interactions to build strong ongoing relationships.
Collaborate with internal teams to ensure alignment of recruitment and rostering priorities.
Complete handovers maintain accurate documentation and escalate any concerns as required.
Support general office operations and assist with phones emails and administrative tasks as needed.
Contribute to WHS compliance and continuous improvement of rostering processes.
Take a proactive approach to staff engagement by offering shift opportunities respectfully and equitably.

What You Bring to the Role

Strong interpersonal and communication skills phone and written.
High attention to detail and the ability to multitask under time pressure.
A client-first mindset and passion for delivering great service.
Organised solution-focused and reliable in managing competing priorities.
Tech-savvy comfortable using scheduling systems emails and SharePoint.
Ability to remain calm and proactive in a fast-paced ever-changing environment.

Desirable Qualifications & Experience

Experience working in an agency or health/community services environment.
Understanding of rostering principles and workforce KPIs.
Previous experience in rostering scheduling or workforce coordination.

What NNP Offers You

Not-for-Profit salary packaging take home more with tax-free benefits!
(Were proud to be the only agency of our kind in Australia offering this.)
Monday to Friday hours enjoy your weekends!
Free On-site parking
Allocated Day Off (ADO) each month
Day off on your birthday
Friendly supportive close-knit team culture
Ongoing training and development in a meaningful sector

Apply Now! or email

Required Experience:

Contract

EXPRESSION OF INTEREST: Start date TBCWorkforce Planner Rostering National Networks Plus (NNP)Location: Frenchs Forest Sydney Full-Time in the Office Monday to FridayOur business is growing! Are you a master of logistics with a passion for connecting people to meaningful work National Networks...