Asst Program Coordinator-FTSTAR

Worcester, MA - USA

Monthly Salary: $ 50835 - 91520

Posted on: 07-11-2025

Vacancies: 1 Vacancy

Job Summary

Are you a current UMass Memorial Health caregiver Apply now through Workday.

Exemption Status:

Exempt

Hiring Range:

$50835.20 - $91520.00

Please note that the final offer may vary within this range based on a candidates experience skills qualifications and internal equity considerations.

Schedule Details:

Holidays - Every Other Holiday Monday through Friday Weekends (Saturday and Sunday)

Scheduled Hours:

Mixed Shifts

Shift:

4 - Mixed Shift 7.5 Hours (United States of America)

Hours:

37.5

Cost Center:

71000 - 0637 STAR House

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Joining UMass Memorial Health Community Healthlink (CHL) makes you part of a team doing work that is often life changing for those we serve. We provide high-quality behavioral health care services to individuals couples and families that is fulfilling both professionally and personally. CHL has been a leader in central and north Worcester County for over four decades in providing care to those facing mental illness homelessness and substance use and recovery.

Everyone Is a Caregiver

At UMass Memorial Health everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts and a place where we can help you build the career you deserve. We are more than 20000 employees working together as one health system in a relentless pursuit of healing for our patients community and each other. And everyone in their own unique way plays an important part every day.

Oversees the operation of assigned residential facility/facilities consistent with the administrative programmatic and clinical policies of Community Healthlink. Operates program in an efficient and effective manner ensuring compliance with BSAS (Bureau of Substance Addiction Services) DPH (Dept of Public Health) HUD (Housing and Urban Development) DMH (Dept of Mental Health) and MAP (Medication Administration Program) regulatory requirements.

I. Major Responsibilities:

1. Performs duties using recovery orientated principles.
2. Hires trains supervises and evaluates program staff and ensures required competencies are maintained.
3. Provides oversight of clinical operations including behavioral and rehabilitative treatment planning for Persons with mental health and substance use issues.
4. Demonstrates person-centered and strength-based communication and relationship with Persons.
5. Demonstrates effective communication with staff peers and other professionals.
6. Operates program in an efficient and effective manner ensuring compliance with BSAS HUD DPH and/or DMH regulatory requirements.

Standard Staffing Level Responsibilities:

1. Complies with established division and program policies procedures and objectives.
2. Attends variety of meetings conferences and trainings as required or directed.
3. Demonstrates use of quality improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Encourages and supports diverse views and approaches demonstrates Standards of Respect and contributes to creating and maintaining an environment of professionalism respect tolerance civility and acceptance toward all

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High School Diploma or equivalent.
2. Driving is not a requirement.

Experience/Skills:
Required:
1. Must be able to pass a CORI background check.
2. RRS Programs: Must be able to pass a DCF/CPS (Department of Families Adam Walsh/Child Protective Services) background check.

Unless certification licensure or registration is required an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies including age-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

1. Must be able to move about the space periodically during the shift.
2. Must be able to hear understand and distinguish speech and/or other sounds (e.g. machinery alarms medicals codes or alarms).
3. Must be able to see accurately both near and far.
4. The characteristics above are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made if necessary in order to perform the essential functions

Specialty Responsibilities:

RES Division:
1. Acts as administrative site manager during his/her absence.
2. Ensures operational budget for the program is reconciled.
3. Facilitates the transition for referrals admissions and discharges.
4. Strives to maintain maximum capacity.
5. Collaborates with the assigned LPHA to plan implement and continuously evaluate rehabilitative and support services through assessments and treatment planning to meet individualized needs and development of a peer support group.
6. Serves as liaison among other departments and with other agencies in order to facilitate a continuum of care.
7. Ensures accuracy and timeliness of Persons calendar admissions discharges and transfers
8. Monitors Persons Medications refills documentation of medications and changes disposal of medications assist with attending appointments and safe storage.

II. Position Qualifications:

License/Certification/Education:
Required:

1. MAP CPR First Aid certifications must be completed within the first six months after hire date.

Respite Beds:
1. Plans Implements and continuously evaluates rehabilitative and support services through assessments treatment planning to meet individualized needs and development of peer support groups.
2. Schedules individual times with peers to meet with consumers.

RRS Programs:
1. Knowledge of program agency and licensing policies and procedures.
2. Knowledge of crisis management and verbal de-escalation techniques.
3. Ability to complete all written documentation and coordination of shifts.
4. Ensures documentation is completed at the end of every shift that staff are accurate and consistent in reporting of client progress and that client shift summaries are completed.
5. Attends treatment team meetings as necessary.
6. Leads shift change meetings during one or more shifts daily.
7. Leads one or more skill development and recreational groups per shift.
8. Completes reviews and supervises the completion of incident reports to ensure that programmatic needs are met.
9. Maintains Required competencies.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.

Were striving to make respect a part of everything we do at UMass Memorial Health for our patients our community and each other. Our six Standards of Respect are: Acknowledge Listen Communicate Be Responsive Be a Team Player and Be Kind. If you share these Standards of Respect we hope you will join our team and help us make respect our standard for everyone every day.

As an equal opportunity and affirmative action employer UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

Required Experience:

Are you a current UMass Memorial Health caregiver Apply now through Workday.Exemption Status:ExemptHiring Range:$50835.20 - $91520.00Please note that the final offer may vary within this range based on a candidates experience skills qualifications and internal equity considerations.Schedule Details...

Are you a current UMass Memorial Health caregiver Apply now through Workday.

Exemption Status:

Exempt

Hiring Range:

$50835.20 - $91520.00

Please note that the final offer may vary within this range based on a candidates experience skills qualifications and internal equity considerations.

Schedule Details:

Holidays - Every Other Holiday Monday through Friday Weekends (Saturday and Sunday)

Scheduled Hours:

Mixed Shifts

Shift:

4 - Mixed Shift 7.5 Hours (United States of America)

Hours:

37.5

Cost Center:

71000 - 0637 STAR House

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

I. Major Responsibilities:

Standard Staffing Level Responsibilities:

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. High School Diploma or equivalent.
2. Driving is not a requirement.

III. Physical Demands and Environmental Conditions:

Specialty Responsibilities:

II. Position Qualifications:

License/Certification/Education:
Required:

1. MAP CPR First Aid certifications must be completed within the first six months after hire date.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.