Essential Functions:
Develops and maintains relations with vendors stores independent
contractors.
Ensures follow up on shipping discrepancies damaged goods and in-home damage claims.
Dispatches trucks using GPS technology.
Oversees in-home delivery for customers.
Maintains monthly operating reports that include statistics and customer service scores.
Oversees Customer Service Representatives and Routers.
Attendance and Punctuality are essential functions of the job
Directly supervises hourly on-site staff who handle day-to-day operations in data entry customer service order processing and delivery.
Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
Responsibilities include training employees; planning assigning and directing work; rewarding and providing direction employees; addressing complaints and resolving problems
Skills & Competencies:
Flexible work schedule
Must be Self-Motivated to work with little supervision Excellent Attendance record
Positive Attitude and ability to work with others
Good Communication Skills
Excellent Customer Service Skills
Education & Experience:
Bachelors Degree Preferred
5 years of experience in Logistics Supply Chain or Related Field
Excellent problem-solving skills
Good time management skills
Experience working in a manufacturing environment
Experience in a Supervisor role including performance reviews of
direct reports
Physical Requirements:
This is a clerical administrative position in a professional office setting. The employee is frequently required to sit stand walk use hands stoop bend and reach. Extensive use of a phone and a PC is required. Position may require working remotely at times.
Company Benefits:
Medical
Dental
Vision
401k Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
Manager
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries