Lead, Technical Infrastructure Operations

Heredia - Costa Rica

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Purpose

Describe the primary goals objectives or functions or outputs of this position.

Responsible for leading the Campus Compute Facility (CCF)and End User Computing (EUC)teams at the Manufacturing sites. Acts as the expert technical resource for new projects or tasks required by the Business Manufacturing & Commercial Operations staff for site and the region. Acts as the expert technical resource for new projects or tasks required by the Business Manufacturing & Commercial Operations staff for the site and region. Provides guidance on technology matters when required providing input into business strategy in areas where technology plays a significant role. Understands the external technical environment and become an expert in understanding how this affects AbbVie at an site level.

Responsibilities

List up to 10 main responsibilities for the job. Include information about the accountability and scope.

Understands organizations vision goals and strategies. Takes a leadership position on Infrastructure operations systems and technology (servers storage end-user computing)related initiatives at the site level.
Aligns teams priorities appropriately and determines teams critical success factors. Responsible for actions taken by itself and subordinates.
Establish and maintain high quality relationship with all levels within the organization. Understands clients business needs and requirements.
Works with Global and Business IT teams to recommend and implement technologies and strategies within the local sites. Interacts with Managed service partners and Global peers to assure that changes requests and incidents to the infrastructure operations at the site level are achieved following BTS Infrastructure services policies and standards.
May negotiate secures oversee & ensure that resources are available to meet the daily operational demands of the area.
Responsible for all aspects of people leadership; setting expectations training coaching and counseling
Ensures IT compliance and adherence of applicable internal and external regulations and guidelines for the Infrastructure Operations area (CCF servers storage end-user computing (EUC)).
Manages appropriately audits preparation and representation/participation as well as audit responses to GXP areas under the BTS Infrastructure operations (CCF servers storage and EUC) areas.
Responsible for managing local infrastructure operations and EUC projects maintenance contracts and expenses within budget. Inventory management and accuracy of local infrastructure operations (CCFservers storage and EUC) assets as per Finance and BTS standards and policies.
Responsible for assuring that issues and requests assigned to the infrastructure operations and EUC team are resolved and completed in an appropriate and timely manner as established in the BTS Infrastructure Services organization metrics

Qualifications :

Qualifications

List required and preferred qualifications (up to 10). Include education skills and experience.

Bachelors Degree in Computer Science or Computer Engineering
Administration of Servers and storage environments - 7 yeas
Knowledge of systems development life cycle (SDLC)- 7 years
Knowledge on qualification of computerized systems (servers PCs printers etc)
Project Management skills
Supervisory skills (1 - 3 years)
Hardware & OS equipment skills (PCs MS Office applications Windows VMWare)
Minimum total combined years of experience 8 years.

Additional Information :

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more visit & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

Employment Type :

Full-time

PurposeDescribe the primary goals objectives or functions or outputs of this position.Responsible for leading the Campus Compute Facility (CCF)and End User Computing (EUC)teams at the Manufacturing sites. Acts as the expert technical resource for new projects or tasks required by the Business Manufa...

Purpose

Describe the primary goals objectives or functions or outputs of this position.

Responsibilities

List up to 10 main responsibilities for the job. Include information about the accountability and scope.

Understands organizations vision goals and strategies. Takes a leadership position on Infrastructure operations systems and technology (servers storage end-user computing)related initiatives at the site level.
Aligns teams priorities appropriately and determines teams critical success factors. Responsible for actions taken by itself and subordinates.
Establish and maintain high quality relationship with all levels within the organization. Understands clients business needs and requirements.
Works with Global and Business IT teams to recommend and implement technologies and strategies within the local sites. Interacts with Managed service partners and Global peers to assure that changes requests and incidents to the infrastructure operations at the site level are achieved following BTS Infrastructure services policies and standards.
May negotiate secures oversee & ensure that resources are available to meet the daily operational demands of the area.
Responsible for all aspects of people leadership; setting expectations training coaching and counseling
Ensures IT compliance and adherence of applicable internal and external regulations and guidelines for the Infrastructure Operations area (CCF servers storage end-user computing (EUC)).
Manages appropriately audits preparation and representation/participation as well as audit responses to GXP areas under the BTS Infrastructure operations (CCF servers storage and EUC) areas.
Responsible for managing local infrastructure operations and EUC projects maintenance contracts and expenses within budget. Inventory management and accuracy of local infrastructure operations (CCFservers storage and EUC) assets as per Finance and BTS standards and policies.
Responsible for assuring that issues and requests assigned to the infrastructure operations and EUC team are resolved and completed in an appropriate and timely manner as established in the BTS Infrastructure Services organization metrics

Qualifications :

Qualifications

List required and preferred qualifications (up to 10). Include education skills and experience.

Bachelors Degree in Computer Science or Computer Engineering
Administration of Servers and storage environments - 7 yeas
Knowledge of systems development life cycle (SDLC)- 7 years
Knowledge on qualification of computerized systems (servers PCs printers etc)
Project Management skills
Supervisory skills (1 - 3 years)
Hardware & OS equipment skills (PCs MS Office applications Windows VMWare)
Minimum total combined years of experience 8 years.

Additional Information :

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more visit & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

Employment Type :

Full-time

Key Skills

Ruby
Disaster Recovery
Active Directory
SOA
Cloud
IaaS
PowerShell
AWS
Infrastructure
Linux
VPN
Hyper-V
VM
IP
Identity

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About Company

AbbVie

AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuro ... View more

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