About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025 including USA TODAY and Boston Globe Top Workplaces multiple SaaS Awards wins for Best Solution for Finance and FinTech and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services as well as our leadership in AI maturity and responsible innovation. Its an award-winning purpose-driven environment where top talent thrives. To learn more .
Job Details
InvoiceCloud is seeking an experienced HR Business Partner to support and scale our India business. This role provides strategic people leadership to local leaders and employees with accountability for leadership coaching employee relations talent development and organizational effectiveness aligned to India market needs.
As part of the global HR team the HR Business Partner collaborates closely with HR Business Partners Total Rewards Operations Recruiting and Learning & Development to ensure consistency of people strategies while adapting execution to local culture regulations and business priorities.
Success Profile
At InvoiceCloud success is anchored in our core competencies. These competencies guide how every employee delivers impact across their role.
Strategic
- Acts as a strategic advisor to India leadership aligning people strategies with business priorities growth plans and organizational needs.
- Identifies organizational gaps and designs people solutions that enable teams to scale effectively while maintaining global standards.
- Provides guidance on workforce planning organizational design restructuring and succession planning.
- Uses market insights regulatory awareness and internal data to inform people-related decisions.
Results Driven
- Drives measurable outcomes across talent development engagement performance management and retention.
- Leads execution of biannual promotion cycles ensuring consistency fairness and timely completion.
- Partners with leaders to define and track people-related KPIs OKRs and board-level metrics.
- Ensures employee relations cases performance improvement plans and change initiatives are handled effectively and resolved with discipline.
Collaboration
- Partners closely with global HR functions including Recruiting Learning & Development Total Rewards Operations and Finance to deliver integrated people solutions.
- Works with managers to support hiring onboarding development and career progression aligned to business goals.
- Collaborates with FP&A and Recruiting to analyze workforce trends and inform planning decisions.
- Contributes to global HR initiatives by sharing insights best practices and lessons learned from the India organization.
Communication Skills
- Serves as a trusted frontline HR resource for India employees and people leaders providing clear guidance on policies practices and employee relations matters.
- Coaches leaders on effective communication feedback and change management practices.
- Communicates people strategies decisions and insights clearly to leadership and stakeholders.
- Leverages analytics reporting and AI-enabled capabilities within HR systems to improve insight generation decision support and process efficiency.
Requirements
- Bachelors degree or equivalent experience
- 1015 years of progressive experience in Human Resources including experience in an HR Business Partner or equivalent strategic HR role
- Experience supporting leaders and employees within a global organization; GCC or high-growth startup experience preferred
- Proven expertise in employee relations performance management and change management
- Experience leading performance improvement plans and handling sensitive employee matters with discretion
- Strong understanding of talent management organizational design and succession planning
- Proficiency with HR systems such as Workday; experience with Greenhouse and other HR platforms is a plus
- Strong analytical skills with experience using data to inform people decisions
- Excellent communication coaching and stakeholder management skills
- Ability to operate autonomously while influencing outcomes across a matrixed global environment
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race color religion age sex nationality disability genetic information veteran or military status sexual orientation gender identity or expression or any other characteristic protected under applicable laws.
This commitment applies to all aspects of employment including recruitment hiring placement promotion termination layoff recall transfer leave compensation and training.
If you require a disability-related or religious accommodation during the application or recruitment process and wish to discuss possible adjustments please contact .
Click here to review InvoiceClouds Job Applicant Privacy Policy.
For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases employees or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.
Required Experience:
Senior IC
About InvoiceCloud:InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025 including USA TODAY and Boston Globe Top Workplaces multiple SaaS Awards wins for Best Solution for Finance and FinTech and national customer service honors from Stevie and the Business Intellige...
About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025 including USA TODAY and Boston Globe Top Workplaces multiple SaaS Awards wins for Best Solution for Finance and FinTech and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services as well as our leadership in AI maturity and responsible innovation. Its an award-winning purpose-driven environment where top talent thrives. To learn more .
Job Details
InvoiceCloud is seeking an experienced HR Business Partner to support and scale our India business. This role provides strategic people leadership to local leaders and employees with accountability for leadership coaching employee relations talent development and organizational effectiveness aligned to India market needs.
As part of the global HR team the HR Business Partner collaborates closely with HR Business Partners Total Rewards Operations Recruiting and Learning & Development to ensure consistency of people strategies while adapting execution to local culture regulations and business priorities.
Success Profile
At InvoiceCloud success is anchored in our core competencies. These competencies guide how every employee delivers impact across their role.
Strategic
- Acts as a strategic advisor to India leadership aligning people strategies with business priorities growth plans and organizational needs.
- Identifies organizational gaps and designs people solutions that enable teams to scale effectively while maintaining global standards.
- Provides guidance on workforce planning organizational design restructuring and succession planning.
- Uses market insights regulatory awareness and internal data to inform people-related decisions.
Results Driven
- Drives measurable outcomes across talent development engagement performance management and retention.
- Leads execution of biannual promotion cycles ensuring consistency fairness and timely completion.
- Partners with leaders to define and track people-related KPIs OKRs and board-level metrics.
- Ensures employee relations cases performance improvement plans and change initiatives are handled effectively and resolved with discipline.
Collaboration
- Partners closely with global HR functions including Recruiting Learning & Development Total Rewards Operations and Finance to deliver integrated people solutions.
- Works with managers to support hiring onboarding development and career progression aligned to business goals.
- Collaborates with FP&A and Recruiting to analyze workforce trends and inform planning decisions.
- Contributes to global HR initiatives by sharing insights best practices and lessons learned from the India organization.
Communication Skills
- Serves as a trusted frontline HR resource for India employees and people leaders providing clear guidance on policies practices and employee relations matters.
- Coaches leaders on effective communication feedback and change management practices.
- Communicates people strategies decisions and insights clearly to leadership and stakeholders.
- Leverages analytics reporting and AI-enabled capabilities within HR systems to improve insight generation decision support and process efficiency.
Requirements
- Bachelors degree or equivalent experience
- 1015 years of progressive experience in Human Resources including experience in an HR Business Partner or equivalent strategic HR role
- Experience supporting leaders and employees within a global organization; GCC or high-growth startup experience preferred
- Proven expertise in employee relations performance management and change management
- Experience leading performance improvement plans and handling sensitive employee matters with discretion
- Strong understanding of talent management organizational design and succession planning
- Proficiency with HR systems such as Workday; experience with Greenhouse and other HR platforms is a plus
- Strong analytical skills with experience using data to inform people decisions
- Excellent communication coaching and stakeholder management skills
- Ability to operate autonomously while influencing outcomes across a matrixed global environment
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race color religion age sex nationality disability genetic information veteran or military status sexual orientation gender identity or expression or any other characteristic protected under applicable laws.
This commitment applies to all aspects of employment including recruitment hiring placement promotion termination layoff recall transfer leave compensation and training.
If you require a disability-related or religious accommodation during the application or recruitment process and wish to discuss possible adjustments please contact .
Click here to review InvoiceClouds Job Applicant Privacy Policy.
For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases employees or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.
Required Experience:
Senior IC
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