HR Operations

Pune - India

Monthly Salary: Not Disclosed

Posted on: 06-11-2025

Vacancies: 1 Vacancy

Job Summary

Job Description

Job Title: Contract HR Operations Specialist

Location: Baner

Work Mode: Hybrid (3 days from office/2 WFH)

Reporting To: Manager HRBP

Role Overview

We are seeking a skilled and experienced Contract HR Operations Specialist to support our GSC CoE HR team in managing core HR operations contract workforce administration and data-driven reporting. The ideal candidate will bring strong analytical capabilities process orientation and stakeholder management skills to ensure seamless HR service delivery and compliance.

Key Responsibilities

HR Operations & Employee Lifecycle Management

- Manage HR operations including Operation Excellence onboarding offboarding employee data updates and documentation.
- Ensure timely processing of employee records background verification and compliance with internal policies and statutory requirements.
- Maintain and update HRIS data with accurate employee data.

Ticketing & Query Resolution

- Monitor and manage the HR ticketing system to ensure timely resolution of employee queries.
- Escalate unresolved issues to relevant stakeholders and track closure timelines.
- Analyze ticket trends and recommend process improvements.

Contract Resource Management

- Administer contract employee lifecycle including onboarding extension exit formalities and compliance tracking.
- Coordinate with vendors and internal teams for contract renewals documentation and audit readiness.
- Maintain a centralized tracker for contract resources and ensure alignment with workforce planning.

Data Analytics & HR Reporting

- Collate analyze and interpret HR data to generate actionable insights.
- Prepare dashboards and reports for HR metrics such as attrition headcount ticket resolution and contract workforce status.
- Support HRBP team in data-driven decision-making and strategic planning.

Monthly MIS & Stakeholder Communication

- Prepare and share monthly MIS reports with cross-functional teams including Finance and Facilities.
- Ensure accuracy timeliness and relevance of data shared.
- Collaborate with internal teams to align reporting formats and expectations.

Educational Qualification

MBA in Human Resources from a recognized university or institution.

Experience

- Minimum 5 years of hands-on experience in HR operations preferably in a mid-to-large scale organization.
- Proven experience in managing contract workforce and HR ticketing systems.
- Exposure to HR analytics and MIS reporting is essential.

Skills & Competencies

- Strong understanding of HR processes policies and compliance frameworks.
- Proficiency in MS Excel HRIS platforms and data visualization tools (e.g. Power BI Tableau).
- Excellent communication and interpersonal skills to manage internal and external stakeholders.
- Ability to work independently prioritize tasks and meet deadlines.
- High attention to detail and process orientation.

Preferred Attributes

- Experience working in a fast-paced dynamic environment.
- Ability to handle confidential information with integrity.
- Collaborative mindset with a proactive approach to problem-solving.

Job Description Job Title: Contract HR Operations Specialist Location: Baner Work Mode: Hybrid (3 days from office/2 WFH) Reporting To: Manager HRBP Role Overview We are seeking a skilled and experienced Contract HR Operations Specialist to support our GSC CoE HR team in managing core HR opera...