Epic Orders Application Support Analyst

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profile Job Location:

Maitland, FL - USA

profile Monthly Salary: USD 2 - 80
profile Experience Required: 2years
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Job Title: Epic Inpatient Procedure Orders Application Analyst Go-Live Support (Remote 3-Month Contract)
Start Date: ASAP
Location: Remote (U.S.-based preferred)
Engagement Type: 3-Month Contract Full-Time Hours
Schedule: Core business hours Go-Live On-Call Rotation

Position Overview

We are seeking an experienced Epic Inpatient Procedure Orders Application Analyst to support a large health system during a critical Epic go-live period. This is a 3-month remote contract focused primarily on break/fix support ticket resolution and stabilization of inpatient procedure ordering workflows.

The consultant will work in a fast-paced high-volume environment supporting clinicians and operational users and must be comfortable participating in an on-call rotation during the go-live window to ensure rapid response to issues impacting patient care.

Key Responsibilities

  • Provide day-to-day break/fix support for Epic Inpatient Procedure Orders during and after go-live.
  • Triage investigate and resolve incident and service request tickets related to inpatient procedure ordering including:
    • Diagnostic and therapeutic procedure orders
    • Pre-procedure workflows
    • Order sets preference lists and order panels
    • Status tracking and downstream routing to ancillary systems
  • Work within the organizations ITSM/ticketing system to manage prioritize and document all work.
  • Collaborate closely with physicians advanced practice providers nurses and ancillary departments (e.g. surgery radiology cardiology procedural areas) to understand issues and validate fixes.
  • Perform root cause analysis and implement durable solutions that minimize repeat issues.
  • Maintain and optimize Epic Procedure Orders build including:
    • Orderables and procedures
    • Order sets and preference lists
    • Display and documentation fields
    • Best Practice Advisories (BPAs) and decision support related to procedure orders
  • Coordinate with other application teams (e.g. Inpatient Orders Clin Doc Beacon Radiant OpTime/Anesthesia Cupid etc.) to support integrated workflows.
  • Participate in on-call rotations (evenings nights weekends as needed) during the go-live period to support 24/7 inpatient operations.
  • Follow established change management processes including promotion practices documentation and approvals.
  • Create and maintain documentation for known issues fixes configuration changes and best practices for procedure orders.

Preferred Qualifications

  • Experience supporting large multi-hospital health systems on Epic Inpatient.
  • Familiarity with integrated workflows involving Epic modules such as ClinDoc Radiant OpTime/Anesthesia Cupid Beacon and Resolute.
  • Prior involvement in testing cycles (unit integrated and regression testing) for inpatient functionality.
  • Experience developing tip sheets job aids or quick reference guides for clinical end users.

Contract Details

  • Duration: Approximately 3 months (extension possible based on project needs).
  • Start Date: ASAP ability to onboard and ramp quickly is required.
  • Location: 100% remote; may require extended hours to align with hospital operations and go-live demands.
  • Hours: Full-time (40 hours/week) with additional hours possible during peak go-live and on-call coverage.


Requirements

Required Qualifications

Epic certification or accreditation in a relevant module (e.g. Orders Inpatient or Procedure Orders) or equivalent demonstrable experience supporting Epic Inpatient procedure ordering.

2 years of experience as an Epic Application Analyst with a focus on Inpatient Orders and/or Procedure Orders.

Proven experience providing break/fix support in a hospital or large health system environment.

At least one recent Epic go-live or major upgrade supporting inpatient or procedural areas.

Strong understanding of inpatient clinical workflows including:

Ordering and managing procedures for inpatient units and procedural areas

Pre-op/pre-procedure workflows

Coordination with ancillary and perioperative departments

Hands-on experience working with ticketing/ITSM tools (ServiceNow Remedy Cherwell etc.).

Excellent analytical and problem-solving skills with a structured detail-oriented approach.

Strong written and verbal communication skills; able to work effectively in a remote collaborative environment using Teams/Zoom/Chat.

Willingness and ability to work a flexible schedule and participate in an on-call rotation during go-live and stabilization.



Required Skills:

Epic certification or accreditation in a relevant module (e.g. Orders Inpatient or Procedure Orders) or equivalent demonstrable experience supporting Epic Inpatient procedure ordering. 2 years of experience as an Epic Application Analyst with a focus on Inpatient Orders and/or Procedure Orders. Proven experience providing break/fix support in a hospital or large health system environment. At least one recent Epic go-live or major upgrade supporting inpatient or procedural areas. Strong understanding of inpatient clinical workflows including: Ordering and managing procedures for inpatient units and procedural areas Pre-op/pre-procedure workflows Coordination with ancillary and perioperative departments Hands-on experience working with ticketing/ITSM tools (ServiceNow Remedy Cherwell etc.). Excellent analytical and problem-solving skills with a structured detail-oriented approach. Strong written and verbal communication skills; able to work effectively in a remote collaborative environment using Teams/Zoom/Chat. Willingness and ability to work a flexible schedule and participate in an on-call rotation during go-live and stabilization.


Required Education:

High School Diploma

This is a remote position. Job Title: Epic Inpatient Procedure Orders Application Analyst Go-Live Support (Remote 3-Month Contract) Start Date: ASAP Location: Remote (U.S.-based preferred) Engagement Type: 3-Month Contract Full-Time Hours Schedule: Core business hours Go-Live On-Call R...
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Company Industry

IT Services and IT Consulting

Key Skills

  • Administration And Accounting
  • Hardware & Networking
  • Assessment
  • Cost Estimation
  • ABAP
  • Loans