Fire Life Safety Account Manager
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Job Location:
Baltimore, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Were seeking a proactive Fire Life Safety - Account Manager to support customer relationships and project coordination in the Baltimore market. This role involves handling inbound inquiries preparing service estimates and ensuring client satisfaction across multiple accounts.
Key Responsibilities:
- Manage customer communications and project requirements
- Prepare estimates and coordinate with subcontractors
- Schedule inspections and service work
- Travel to client sites in MD/VA/DC as needed
- Use CRM tools to track interactions and feedback
- Provide training on customer portal access
- Support quality assurance and report reviews
Qualifications:
- Strong communication and organizational skills
- Familiarity with life safety inspections and project lifecycles
- Experience with commercial government and private contracts
- Willingness to obtain NICET I or II certification
- Industry association involvement is a plus
What youd get:
- A collaborative team aligned toward shared goals every day
- A logical and efficient operational structure
- Leadership with hands-on experience in your field
- Comprehensive health dental and vision coverage
- Life insurance and short/long-term disability protection
- 401(k) retirement savings plan
- Paid training for NICET brand certifications and more
- A culture built on stability growth and career advancement
Join a team that values customer satisfaction professional growth and operational excellence.
Reach out to learn more about this opportunity or others in the industry!
Required Experience:
Manager
Key Skills
- Customer Service
- NYC
- Building Evacuation
- Safety Directors
- Fire Wardens
- FSD
- Emergency
- Law Enforcement
- Security Staff
- Access Control
- Regular Basis
- Fire Department
- Fire Safety Plan
- Fire Command Station
- Life Safety Systems
About Company
WilsonHCG, a global RPO, executive search, talent consulting and talent acquisition solutions partner will work with you to drive business-impacting results.
