UX Content Designer
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Were on the lookout for a UX Content Designer reporting into our small but high impact Customer Experience team at Experian Data Quality (EDQ). You will be part of a central product team crafting clear consistent and user-centred content across our key markets: the UK & Ireland North America Australia and New Zealand.
From intuitive product UI to helpful documentation onboarding journeys and in-product messaging you will design content that makes complex things simple and experiences seamless.
What youll do:
- Design and deliver content across multiple touchpoints:
- Product UI
- Help and support docs
- Emails and in-product messaging
- E-learning and onboarding content
- Internal and customer-facing comms
- Collaborate with UX designers product managers developers and SMEs to align content with user needs and business goals.
- Champion plain language accessibility and inclusive design.
- Conduct content audits and use data to iterate and improve.
- Maintain and evolve our content guidelines and tone of voice.
- Put fair customer treatment at the heart of everything you do.
Qualifications :
What youll bring:
- University graduate or equivalent qualifications or experience
- Experience in UX content design editorial UX or similar ideally in a tech environment.
- A portfolio that shows your range across digital products and services.
- Strong writing editing and proofreading skills.
- Familiarity with tools like Figma Lucid Confluence and Jira.
- A user-first mindset and experience with inclusive accessible content.
- Confident presenting to stakeholders.
- Experience distilling complex ideas into clear helpful content.
Desirable:
- Experience working in Agile teams.
- Knowledge of accessibility standards and inclusive design.
- Experience adapting content for global audiences.
- Familiarity with enterprise software or data platforms.
If youre excited about this role but your experience doesnt align perfectly with every requirement we encourage you to apply anyway.
Apply now and help us shape content that truly connects.
Additional Information :
Internal Grade - F. Product Development EB10
Benefits:
- Hybrid working - London/Nottinghamshire
- Great compensation package and discretionary bonus plan
- Core benefits include pension bupa healthcare sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
#LI-Hybrid
This is a hybrid remote/in-office role.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Full-time
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Wireframing
- UI
- Axure
- Responsive Web Design
- Sketch
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more
