Turndown Attendant

AccorHotel

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profile Job Location:

San Diego, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: 7 days ago
Vacancies: 1 Vacancy

Job Summary

Rate of Pay: $20.83/hour USD

Turndown Attendant
You are at the heart of the hotel! As a Housekeeping Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them for their evening Housekeeping service.

What you will be doing:

  • The Turndown Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department.
  • This will include the processing of tasks.
  • This position is dependent on teamwork and a solid foundation based with the mechanical hour capacity and productivity reports and ownership of processes a must for development.
  • Cleaning and service assigned rooms or areas according to established standards and procedures including making beds dusting vacuuming cleaning and sanitizing bathrooms removing trash etc.
  • May include cleaning of kitchen area room refrigerator coffee maker cups glasses silverware etc.
  • Notify supervisor when service is complete so rooms may be sold or occupied.
  • Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
  • Report turn in and/or log all lost and found items according to established procedures.
  • Communicating all guest requests and/or issues to coordinator 
  • Maintaining a DND & Refused service log nightly and reporting to housekeeping coordinator in a timely manner
  • Follow all of GDM and Forbes standards to each room every single day/night
  • Interact with guest in a professional manner ensuring to deliver 5-star service.
  • Practice safety standards at all times

Qualifications :

  • High School graduate or equivalent is preferred.
  • Previous experience of one year is preferred.
  • Understand and comply with all company and departmental rules and regulations policies and procedures. 
  • Skill in establishing and maintaining effective working relationships with staff and guests.
  • Able to communicate both written and verbally.
  • Reading and counting is essential.
  • Requires basic knowledge of housekeeping
  • Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome in a hot and challenging work environment.
  • Must be able to lift minimum of 50 pounds
  • Must have ability to work with others to create attention to detail speed accuracy follow-through courtesy cooperativeness and work with minimum supervision. 
  • Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods.  This is to provide a safe working environment according to OSHA regulations that would protect both the employee and coworkers.

Physical Demands:

  • Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.  Length of time of these tasks may vary from day to day and task to task.
  • Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis.
  • Must be able to exert well-paced ability in limited space.
  • Must be able to bend stoop squat and stretch to fulfill daily tasks.
  • Must be able to lift a maximum of 50 lbs. throughout the day.
  • Ability to follow directions perform tasks with attention to detail speed accuracy and follow-through. 
  • Ability to work without direct supervision. 
  • Ability to work well as part of a team Set up and organize workstation with designated supplies and equipment. 
  • Replenish supplies and equipment as needed during the shift. 
  • Report any faulty equipment linen shortages maintenance needs safety hazards and other problems immediately to your supervisor. 
  • Restock work areas for the next shift as assigned. 
  • Successfully complete the training /certification process for this position.

Additional Information :

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent. Fairmont Grand Del Mar is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

Why work for Accor We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities. By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS


Remote Work :

No


Employment Type :

Full-time

Rate of Pay: $20.83/hour USDTurndown AttendantYou are at the heart of the hotel! As a Housekeeping Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them for their evening Houseke...
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Key Skills

  • Customer Service
  • Hospital Experience
  • Hotel Experience
  • Taleo
  • Hospitality Experience
  • Basic Math
  • Laundry
  • Cleaning Experience
  • Computer Literacy
  • Guest Services
  • Cash Handling
  • Commercial Cleaning

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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