Public Area Attendant
Share
Job Location:
Miami Beach, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB OVERVIEW:
Under the general guidance of the Director of Housekeeping Public Area Attendant assists in ensuring the smooth and efficient operation of the Public Areas maintaining cleanliness and appearance in accordance with hotel standards. Provide high-quality personalized service to all guests to enhance their overall experience.
YOUR KEY RESPONSIBILITIES:
- Ensure all public restrooms and toilets are clean fresh-smelling and fully stocked at all times.
- Conduct restroom inspections at least once every thirty minutes throughout the shift to maintain cleanliness and hygiene standards.
- Collect fold neatly and stock restroom towels from the laundry.
- Return dirty towels and soiled linens promptly to the laundry for cleaning
- Dust clean and wipe walls doors and tabletops in the lobby and public areas as needed throughout the shift.
- Empty and clean trash bins in all public areas regularly.
- Stay informed about all hotel events and functions to ensure smooth operations and guest satisfaction.
- Maintain cleanliness and operability of all telephones in public areas.
- Monitor and maintain furniture and equipment in public spaces; report any defects immediately to the Housekeeping office.
- Handle guest inquiries and requests efficiently; address complaints promptly and follow up thoroughly.
- Follow strict key signing procedures and take responsibility for assigned keys.
- Manage lost property according to established lost and found procedures.
- Ensure all cleaning equipment and materials are clean functional and report any defects immediately.
- Participate in projects special assignments and training sessions as directed by the Housekeeping management team.
- Attend meetings and comply with all company policies and procedures.
- Undertake reasonable requests and special projects assigned by management.
- We recognize we are in the hospitality industry and that may require us to provide lateral service.
- We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Hospital Experience
- Hotel Experience
- Taleo
- Hospitality Experience
- Basic Math
- Laundry
- Cleaning Experience
- Computer Literacy
- Guest Services
- Cash Handling
- Commercial Cleaning
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
