Director ERP Solution Services

Service New Brunswick

R85-2025/26-396 (Fusion #15172)

Director of ERP Solution Services

Technology Services

Permanent Full-time Position (Open Competition)

Pay Band 8

Fredericton

At the Government of New Brunswick (GNB) were on a mission to transform how government operatesleveraging cutting-edge ERP technologies to streamline Human Resources Payroll Procurement and Finance. As the Director of ERP Solution Services youll be at the forefront of this transformation driving innovation and impact across the province. Focused on cloud-based solutions our ERP initiatives are designed to simplify processes improve access to information and enhance service delivery.

About SNB :

Service New Brunswick (SNB) is proud to be recognized as one of Atlantic Canadas Top Employers for 2025! At SNB working with us is more than just a jobits an opportunity to build a meaningful career where you can make a difference in your community.

As part of SNBs Technology Services Division youll join a team of over 800 professionals delivering essential IT services to all GNB departments and Regional Health Authorities. With a province-wide presence SNB is proud to be New Brunswicks largest IT employeroffering unmatched opportunities for growth collaboration and meaningful work.

What truly sets SNB apart is its exceptional workplace culture. We foster an environment where innovation inclusivity and continuous learning are celebrated. Our teams thrive on mutual respect open communication and a shared commitment service excellence. Whether youre collaborating across departments or leading transformative initiatives youll be supported by a culture that values people encourages creativity and recognizes achievement.

What You Will Do :

Responsibilities will include but are not limited to:

Reporting to the Executive Director of Strategy Planning and Solutions Services the Director of ERP Solution Services serves as a key member of the ERP leadership team under the strategic direction of the ERP Business Solution this role you will collaborate closely with both business and technology partners including Business Functional Owners Stream Leads Architects Analysts Developers Subject Matter Experts and the System Implementation Partner. You will actively participate with these stakeholders in leading project planning & implementation activities. You will also be responsible for a team of technical and solution support professionals who provide program operations support. You will design and implement an operating model to better serve program clients.

In this role you will:

• Lead and inspire a team of over 50 employees and consultants coordinating priorities and cultivating a positive high-performance culture
• Manage a team budget and produce quarterly financial forecasts
• Plan HR needs in alignment to project schedule and activities
• Lead the technology delivery stream of the ERP business transformation initiative overseeing solution architecture system integration and testing activities across a series of iterative releases organized by business functionality and client groups
• Ensure team members are equipped with the knowledge tools and support needed to succeed including facilitating effective knowledge transfer from the implementation partner
• Manage client relationships to build trust address needs and deliver exceptional outcomes
• Collaborate with GNB business leadership partners and subject matter experts to shape ERP strategy
• Build strategic partnerships across government and industry to align ERP technologies with evolving organizational needs
• Break down silos to create unified approaches to ERP implementations and releases

Why Join Us:

• Be part of a supportive progressive and people-first organization that invests in your success well-being and future
• Meaningful work that makes a difference
• Career growth and advancement opportunities
• Diverse roles within a single large employer
• A comprehensive benefits package including paid vacation health dental life long-term disability and pension

ESSENTIAL QUALIFICATIONS:A university degree in Computer Science Engineering or in another related discipline and a minimum of seven (7) years of related experience with exposure to multiple diverse technologies and processing environments OR a two (2) year College Diploma in a related discipline with a minimum of ten (10) years related experience with exposure to multiple diverse technologies and processing environments.

Subject to the response to this competition an equivalent combination of education training and experience may be considered.

Written and spoken competence in English is required.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please state your language capability on your application and ensure that preferred language for assessment is clearly identified.

ASSET QUALIFICATIONS: Preference may be given to candidates who demonstrate they have training or experience in one or more of the following areas:

• Experience with SaaS or PaaS solutions or technologies
• Experience in assessing the impacts and risks of customization and configuration to support long term system and business process sustainability within a SaaS application.
• Experience with Oracle Fusion Cloud SaaS

Subject to the response to this competition candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.

OPERATIONAL REQUIREMENTS: This position requires flexibility in working hours which includes some work during evenings and weekends and also requires the successful candidate to carry a cell phone to be on call outside of normal work hours.

On occasion some travel throughout the province will be required; therefore candidates must possess a valid New Brunswick drivers licence.

Candidates will be required to undergo Criminal History Clearance prior to appointment.

WHO WE ARE LOOKING FOR:

Were seeking a dynamic leader who thrives in complexity and inspires excellence. You are:

• A strategic thinker with strong team leadership
• Demonstrated management skills to effectively plan coordinate and deliver results
• Committed to delivering exceptional client-focused service
• Adaptable and proactive in fast-paced evolving environments
• Ability to balance leading complex transformation project and managing program operational support
• Skilled at building strategic relationships and navigating stakeholder needs
• Experienced in problem solving conflict resolution and driving change
• Consulting Skills

Resumes should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $109642 - $123500 annually Pay Band 8 - Management and Non-Union Pay Plan

We strongly encourage you to submit your application via the online portal by using the Apply Online button to increase the efficiency and maintain a consistent candidate experience.

Due to the specialized nature of this role recruitment will remain open until a qualified candidate is identified. Applications will be assessed as they are received so candidates are encouraged to apply without delay.

In the unlikely event that you experience technical difficulties or are unable to complete your application online contact.

We thank all those who apply however only those selected for further consideration will be contacted.

Candidates registered with theEqual Employment Opportunity Programand veterans who demonstrate they are among the most qualified shall be given preference at the time of appointment.

We promote a scent-reduced environment.

We are an Equal Opportunity Employer.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!