Manager, FBG Operations

Gamma Mobility

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profile Job Location:

Accra - Ghana

profile Monthly Salary: Not Disclosed
profile Experience Required: 4-5years
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary


The Manager FBG Operations will lead the companys fulfilment by Gamma (FBG) unit ensuring smooth platform operations optimal resource allocation and strong SME partner satisfaction. The role is pivotal in scaling fulfilment operations optimising rider performance and delivering continuous revenue growth.

Responsibilities

  • Manage Gamma platform and fulfilment operations across assigned regions.

  • Track revenue performance and lead initiatives for consistent business growth.

  • Supervise fulfilment and platform ops teams; ensure smooth coordination.

  • Allocate bikes and riders to SME clients based on real-time demand.

  • Collaborate with the fleet operations team on inventory and spares planning.

  • Develop and implement performance improvement programs for riders.

  • Enforce strict adherence to safety regulatory and operational compliance.

  • Create and update SOPs to drive efficiency in order fulfilment.

  • Serve as the primary liaison for SME partners to ensure their needs are met.



Requirements


  • Bachelors degree in Operations Logistics Business or related field.

  • Minimum 4 years experience in operations or fulfilment leadership.

  • Strong leadership team management and communication skills.

  • Experience working with SMEs or logistics/delivery partners.

  • Analytical mindset with ability to interpret and act on operational data.



Benefits

  • You would be part of a dynamic startup revolutionizing the vehicle subscription and financial services industry for gig workers in Africa.
  • You would be part of a dynamic environment where your ideas are heard and your contributions propel us forward.
  • You would work alongside passionate talented colleagues who share your commitment to excellence.
  • You would witness firsthand the positive change your work brings to the lives of thousands of riders and drivers.
  • Comprehensive benefits package including a competitive salary health insurance and exciting growth opportunities.


The Manager FBG Operations will lead the companys fulfilment by Gamma (FBG) unit ensuring smooth platform operations optimal resource allocation and strong SME partner satisfaction. The role is pivotal in scaling fulfilment operations optimising rider performance and delivering continuous revenue gr...
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Company Industry

IT Services and IT Consulting

Key Skills

  • Six Sigma
  • Lean
  • Management Experience
  • Process Improvement
  • Microsoft Outlook
  • Analysis Skills
  • Warehouse Management System
  • Operations Management
  • Kaizen
  • Leadership Experience
  • Supervising Experience
  • Retail Management