Information Technology Assistant Manager On-Call

AccorHotel

Not Interested
Bookmark
Report This Job

profile Job Location:

Victoria - Canada

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

What you will be doing:

  • Perform desk and computer relocations including setting up Windows systems POS terminals and printers.
  • Diagnose and troubleshoot basic IT connectivity issues escalating unresolved problems to internal teams.
  • Install update and configure software and computer systems based on user requests.
  • Handle the physical setup and maintenance of computers monitors and network devices such as switches access points and routers.
  • Oversee hardware inventory and ensure organized storage.
  • Provide daily walk-in IT support and manage related administrative tasks.
  • Identify opportunities to improve the IT environment and propose solutions.
  • Adapt to production demands including tasks requiring physical effort such as lifting equipment up to 23kg.
  • Collaborate with the regional IT team to ensure smooth operations.
  • Communicate effectively to resolve issues share knowledge and prioritize tasks.
  • Support and maintain IT infrastructure including monitoring incidents and user requests to meet service level agreements.
  • Develop and update installation procedures to enhance efficiency and accuracy.
  • Hourly pay rate starting at $28.00 

Qualifications :

Your experience and skills include:

 

  • Experience in IT and administration.
  • Proficiency with ticket management systems and asset management tools.
  • IT certifications or general knowledge in areas such as Windows Server (2016/2019) Windows desktop environments (Windows 11).
  • Familiarity with desktop applications including MS Office SharePoint Outlook Webex VPNs intranet and virtual computing tools.
  • Strong understanding of IT network and telecommunications operations particularly in Cisco infrastructure and Aruba network.
  • Excellent customer service and interpersonal skills.

 


    Additional Information :

    Physical Aspects of Position (include but are not limited to):

    • Occasional standing and walking
    • Occasional bending and kneeling
    • Occasional carrying and lifting up to 23 Kgs
    • Occasional ascending or descending ladders stairs and ramps

    Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

    Your team and working environment: Welcome to Canadas Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria British Columbia. This is the best of all worlds where contrast meets distinction opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary vintage and cutting-edge: Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

    Why work for Accor
    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
    By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS


    Remote Work :

    No


    Employment Type :

    Part-time

    What you will be doing:Perform desk and computer relocations including setting up Windows systems POS terminals and printers.Diagnose and troubleshoot basic IT connectivity issues escalating unresolved problems to internal teams.Install update and configure software and computer systems based on use...
    View more view more

    Key Skills

    • Active Directory
    • Data Entry
    • Customer Service
    • Company Website
    • office supplies
    • desk support
    • POS
    • Troubleshoot
    • Computer System
    • laptops
    • Printers
    • Setup
    • Powerpoint
    • hardware
    • Technical Support

    About Company

    Company Logo

    As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

    View Profile View Profile