Manager, Creative Operations

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 05-11-2025

Vacancies: 1 Vacancy

Department:

Marketing

Job Summary

Role Impact:

Reporting to the Director Digital & Marketing Communications this role manages all aspects of creative operations with both internal and external stakeholders as well the in-house production studio (The Shop) and is responsible for the project management of their workload and prioritization of tasks to support the graphic design needs for Cadillac Fairview. This person will lead the creative direction of projects and campaigns by working closely with designers and cross-functional teams. Additionally this role will be responsible for intaking briefs managing production studio resources and timelines of all the graphic design projects via Asana ensuring adherence to CFs Visual Identity and Brand Guidelines while keeping projects moving efficiently on time and in scope.

What you will deliver:

Leads all internal marketing communication requests for collateral internal and external communication elements
Lead all creative operations encompassing strategic team expansion through the integration of a Copywriter Freelancer and Creative Graphic Designer
Foster collaborative partnership with cross-functional teams to drive and build creative integration across all channels
- Collaborate with MarComm to understand project objectives and develop creative briefs
- Liaise with all briefing leads to manage expectations ask questions and clarify deliverables before a project is allocated to a graphic designer
- Liaise with the Corporate Communications team in the development of any content/collateral/messaging required to ensure consistent visual brand identity
- Ensure projects are clearly defined on schedule and within budget
Contribute to the conceptualization and development of creative strategies and visual directions for various marketing initiatives
Using Asana projects will be briefed created and managed while collecting critical data points to ensure a timely and efficient process throughout the cross functional teams
Participate in the review and approval process of creative concepts and executions
Unifies and create a common and consistent look/ feel/tone following our brand guidelines to bring to life the CF Brand vision and purpose through all graphic design work going through The Shop such as (but not limited to):
- Marketing Office Leasing etc. Content (static & video) across our property assets (digital directories screens e-newsletter social)
- Brochures decks and sales pitches for office retail residential developments
- Collateral materials
- Internal presentations
Supervise agency work across creative project initiatives ensuring high-quality deliverables and adherence to brand guidelines and timelines
Manages relationship with outsourced support when required (freelance designer printers videographers photographers and other vendors)
Provide exceptional client service support through proactive solutions and timely responses to feedback and request while working to mitigate any potential issues and risks.

What your strengths are:

Strong organizational and prioritization skills with a focus on achieving deadlines and delivering results
Ability to undertake and effectively manage projects independently.
Ability to work in fast paced multi-task-oriented environment.
Strong solution-oriented approach.
Strong written and verbal communication skills.
Excellent cross functional collaboration and communication
Ability to deliver strong presentations to stakeholders with confidence and credibility
External critic with a fresh eye and non-biased approach.
Reviews and constantly improves work standards ensures best in class results.
Strong business acumen.
Ability to influence others and skilled at problem solving/conflict resolution.
Ability to accommodate periods of high intensity during development projects.

What you need to succeed:

Undergraduate degree in Graphic Design Program or other post-secondary education with a professional degree from an accredited School of Graphic Design or an accredited college / CEGEP (possess DEC from a minimum 3-year program).
Project management experience (Asana or similar) with internal design agency
Minimum 7years of relevant and progressive experience in Retail Design / Graphic Design layout/web creation/packaging.
Supervisory experience is an asset
Demonstrable knowledge of current trends in retail design and food merchandising.
Knowledgeable of the following programs: Adobe Suite (InDesign Photoshop Illustrator) AutoCAD Excel Word PowerPoint.
Experience in data asset management (e.g. Bynder)

Why you should join us:

At Cadillac Fairview we have been transforming communities for over 50 years. We are so much more than our properties. We are building leaders at all levels. We offer the challenge of interesting work a great organizational culture the opportunity to collaborate with the best in the business and support for your growth and development. We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension. Imagine a place where you can make a difference!

At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviors that are consistent with our CF Values.

Are you someone who believes in our values

Aim Higher we strive to exceed expectations
Own Your Expertise we empower ourselves and each other
Collaborate Effectively we bring the right people together to get the right results
Engage with Empathy we objectively consider the needs of others
Embrace Change we drive learn from and adapt to change

At CF youll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed valued and respected.

CF isan equal opportunity employerand is committed to creating a diverse and inclusive environment. If you need reasonable accommodation during the recruitment assessment and/or selection process please notify your CF contact or email

Required Experience:

Manager

Role Impact:Reporting to the Director Digital & Marketing Communications this role manages all aspects of creative operations with both internal and external stakeholders as well the in-house production studio (The Shop) and is responsible for the project management of their workload and prioritizat...