Housing Options Apprentice

The Service & Team:

Providing critical help and support to 1000s of households every year in Cornwall who are facing homelessness or who are already homeless. We offer a variety of exciting and challenging roles from providing early upstream prevention support for people experiencing issues that may need to lead to homelessness to helping families move from emergency accommodation into a settled home and everything in between. Whatever the role you will be working with passionate supportive colleagues committed to make a difference to our communities and our residents. If you have no direct experience of working in homelessness but you have energy learn quickly are caring and have great people skills then we still want to hear from you! We can teach you the rest.

The Role:

Working across one of the 3 service areas:

• Homeless Prevention Service support individuals and families at risk of homelessness and homeless by taking reasonable steps under the Homelessness Reduction Act 2017 in order to prevent loss of accommodation including through early intervention personalised housing plans and access to suitable housing options.

• Rehousing Services provide safe suitable interim and temporary accommodation for individuals and families in housing crisis ensuring legal duties under homelessness legislation are met and management and compliance of accommodation.

• Rough Sleeper Service working on targeted outreach and support to individuals sleeping rough helping them access accommodation health services and long-term pathways out of homelessness.

This is a public/customer-facing role where the statutory English language requirement for public sector workers applies.

This position will be subject to a basic criminal record disclosure check.

Working Pattern:

Monday Friday 9.00 17.00

What youll need to succeed:

• A compassionate and resilient individual with a genuine interest in supporting people facing homelessness.

• Good communication and organisational skills.

• Commitment to learning and professional development

Please read the role profile for the full details of this role attached below in this advert

What youll get in return:

Level 3 Housing and Property Management qualification.

Cornwall Councils ambition is to be an employer of choice a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Our core employee rewards and benefits include:

• a competitive salary.

• a defined benefit pension scheme based on your career average earnings. This includes the option for extra voluntary contributions

• a generous annual leave entitlement with the potential to purchase additional leave.

• A national award-winning employee health and wellbeing programme

• Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.

Additional Information:

Please note we are unable to offer sponsorship for this role

The full role profile is attached here:

Role Profile

For more information or an informal chat about the role please contactBecky Boyle Homeless Prevention Manager on

Application Process

Please attach a supporting statement to your application you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstratewhy you are suitable against each of the points marked as Application on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here The application process.

Please note that applications cannot be edited after they have been submitted please contactif you have any queries or require assistance with your application.

Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.