Customer Technical Support Specialist with German (C1)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location: Katowice Zabrska 19 Global Office Park
Contract type: Full-time employment
Working hours: Monday to Friday 10:00 AM 7:00 PM (no weekend shifts)
Salary: 7500 PLN gross/month
Work calendar: According to the German calendar
About the role
We are looking for a Customer Technical Support Specialist fluent in German to join our international team in Katowice. You will be the main point of contact for our German-speaking customers providing professional technical assistance and ensuring a high level of customer satisfaction.
Key responsibilities
Customer support: Handle calls and emails assisting customers in resolving technical issues.
Problem-solving: Use your technical understanding and analytical mindset to deliver quick and effective solutions.
Data entry: Ensure accuracy and attention to detail when inputting data into internal systems.
Relationship building: Develop and maintain trustworthy long-term relationships with customers through professional and empathetic communication.
Requirements
Fluency in German (C1 level) you will be communicating directly with German-speaking customers.
English (B2 level) for internal communication and training.
Strong communication skills openness and a customer-oriented attitude.
Willingness to learn and grow we value curiosity and continuous development.
Offer
Stable full-time employment contract
Fully paid 5-week training program combining hands-on learning with mentor support.
Comprehensive benefits package including:
Private medical care (LuxMed)
MyBenefit cafeteria program
Life insurance
Language training opportunities
Career growth opportunities we recognize your achievements and provide clear paths for professional advancement.
Required Skills:
englishgermantechnical support
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
