CLIENT RELATION MANAGER [FEMALE]
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
The TRITECH is looking for a dedicated Client Relation Manager (Female) to join our vibrant team in Hyderabad. This full-time on-site position offers a fantastic opportunity to engage with clients in the Staffing and Recruiting industry ensuring exceptional service and fostering lasting relationships.
In this role you will play a pivotal part in enhancing client satisfaction and retention by understanding their needs and providing tailored solutions. As a Client Relation Manager you will collaborate closely with internal teams to deliver high-quality services that align with our clients strategic goals. This position is essential for driving our companys growth and success in a competitive market.
We offer a competitive salary range of 450000 - 500000 annually along with a comprehensive benefits package that supports your professional development and work-life balance.
Responsibilities
- Develop and maintain strong relationships with key clients
- Act as the primary point of contact for client inquiries and issues
- Understand client needs and provide tailored solutions
- Collaborate with internal teams to ensure service delivery
- Conduct regular check-ins and feedback sessions with clients
- Monitor client satisfaction and address any concerns promptly
- Prepare and present reports on client performance and trends
- Identify opportunities for upselling and cross-selling services
Requirements
- Bachelors degree in Business Administration or a related field
- 3-5 years of experience in client relations or account management
- Strong communication and interpersonal skills
- Ability to build rapport with clients and understand their needs
- Proficiency in CRM software and Microsoft Office Suite
- Excellent problem-solving and negotiation skills
- Strong organizational skills and attention to detail
- Ability to work collaboratively in a team-oriented environment
Company Industry
IT Services and IT Consulting
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
