Technical Writer
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Job Summary
AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable expense and card workflows to read understand and make real-time decisions based on your unique spend profile leading to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises including one-third of the Fortune 500 use AppZens invoice expense and card transaction solutions to replace manual finance processes and accelerate the speed and agility of their businesses. To learn more visit us at.
About the Role:
- Technical Writers make reliable product information easy to find and apply. This lets users be more independent and effective in their own work. Primary responsibilities include creating and delivering online help release notes and other technical documentation. Technical Writers are customer advocates. They understand the challenges users face and develop meaningful solutions.
Duties & Responsibilities:
- Collaborate with subject matter experts to determine documentation needs.
- Write and edit online help release notes and other technical documentation.
- Prepare technical graphics and animations.
- Research and evaluate new content development tools and methods to improve documentation effectiveness.
- Maintain documentation standards and keep current on industry trends.
- Provide input on product requirements and usability.
- Determine types of publications needed for each product.
- May test software for accuracy and report findings.
- Possibly contribute to localization requirements.
- Perform other related duties as assigned.
Requirements:
- Bachelors degree in Technical Communication Communications English or a related field 3 years of experience writing software documentation.
- Excellent oral and written communication skillsAbility to effectively manage time and workload.
- Comprehension of technical information and ability to explain it to multiple audiences.
- Ability to interview and obtain product information from subject matter experts.
- Experience with single source authoring tools such as MadCap Flare.
- Experience with image capture tools such as Snagit.
- Proficiency with Microsoft Office.
- Understanding of HTML and CSS.
- Experience using source control tools.
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
About Company
Overhaul the way your finance teams work, automate spend approvals and reduce spend, comply with policy, and streamline processes. AppZen AI...
