Senior Manager, Compensation Business Partner Sales, Marketing, Services, and Customer Success

Job Summary

The Senior Manager Compensation Business Partner Sales Marketing Services and Customer Success will design implement and manage competitive and effective compensation programs and jobs for the NetApp Sales Marketing Services and Customer Success organization (SMS&CS). This role will involve close collaboration with sales leadership finance and HR teams to ensure our job structure and compensation drives the desired sales behaviors and business outcomes. This role will collaborate with the sales incentive team but will not design and manage sales incentive plans such as commission or quota plans.

Job Requirements

Compensation Strategy:

• Support the development and maintenance of job profiles and job architecture to ensure consistency and market relevance.
• Work closely with other HR teams to develop solutions and collaborate with Sales leadership to translate compensation philosophies into actionable strategies.
• Conduct market research and benchmarking to ensure competitive positioning.
• Lead compensation projects of significant impact for business units or globally.

Collaboration and Communication:

• Build relationships that result in trusted partnerships.
• Partner with HR and SMS&CS leadership to understand business needs and develop tailored job structures and compensation solutions.
• Create and distribute clear and impactful communication materials that enhance understanding and highlight the value of our compensation programs.
• Take an active role in educating internal people partners business units and employees to enable objective decision-making and facilitate meaningful compensation conversations.

Analysis and Reporting:

• Analyze performance and other demographic data to evaluate the effectiveness of compensation plans.
• Utilize data-driven insights to analyze compensation trends identify gaps and recommend solutions
• Prepare comprehensive reports and presentations for senior management.

Other Responsibilities:

• Participate in the annual pay cycle leading efforts for the SMS&CS organization.
• Continuously review and improve compensation processes to enhance efficiency and effectiveness.
• Lead compensation projects of significant impact for business units or globally.
• Develop and maintain compensation-related policies and procedure

Qualifications

• Education: Bachelors degree in Business Administration Human Resources Finance or related field. Masters degree or CCP (Certified Compensation Professional) certification is a plus.
• Experience: Minimum of 10-15 years of experience in compensation management with experience supporting the sales function.
• Skills:
• Technical Skills: Proficiency in HRIS systems compensation software and advanced Excel skills. Knowledge of statistical analysis and data visualization tools is a plus.
• Analytical Skills: Strong analytical and problem-solving abilities. Ability to interpret and synthesize large amounts of data to inform decision-making.
• Communication Skills: Excellent written and verbal communication skills. Ability to effectively present complex information to various audiences.
• Interpersonal Skills: Strong relationship-building and collaboration skills. Ability to influence and partner with stakeholders at all levels of the organization.
• Attention to Detail: High level of accuracy and attention to detail in all work products.