Supervisor (Team Lead) With domain experience in HR/Payroll Administration Team Lead (Assistant Manager Operations)Key Accountabilities: Supervise the overall functioning of HR functions. Implement changes impacting HR. Recruitment & Compensation processes including testing documentation and training the team. Identify and interpret client skills needs. Establish maintain and promote working relationships with internal and external stakeholders. Maintain communications with clients employees and vendors in an efficient and timely manner. Plan & prioritize Teams workload to delivery in accordance with agreed schedules. Ensure accurate and timely processing in accordance with procedures & client requirements. Act as a client focal point and maintain regular client/internal communication. Handle weekly client calls as lead from WNS. Preparation of weekly/monthly dashboards Handle People issues and manage the performance engagement. Enables the teams efficient use of file sharing technologies and ensure process documentation and SOPs are developed and kept and Personal Attributes: Understanding of HR processes and experience managing similar teams for US clients People management skills including mentoring the team. Managed a team 25-30 people. Stakeholder Management skills both with the client Building effective relationships with clients staff partners leaders Experience in managing multiple vendor partners. Strong organizational skills and excellent attention to detail. Strong interpersonal and problem-solving skills. Hands-on with Excel PPT other MS office tools and other presentation tools Analytical and Logical Thinking Graduate (Any Stream)
Qualifications :
B Com MBA Finance HR
Remote Work :
No
Employment Type :
Full-time
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more