Scheduling Coordinator (Hybrid Remote)

Scheduling Coordinator Medical Office (Hybrid Remote)
Location: Nashua NH
Compensation: $24 $32 per hour (Depending on Experience)
Schedule: Full-Time Monday Friday

Overview:
We are a national managed care organization with an office in Nashua seeking an experienced and detail-oriented Scheduling Coordinatorto join our medical office team in Nashua NH. This hybrid-remote role supports both in-office and remote scheduling responsibilities coordinating patient appointments verifying insurance information and ensuring smooth communication among patients providers and staff.

The ideal candidate will be highly organized patient-focused and comfortable working in a fast-paced healthcare environment where accuracy and professionalism are key.

Key Responsibilities:
Schedule confirm and manage patient appointments across multiple providers and service lines.
Communicate effectively with patients via phone email and patient portals to confirm or modify appointment times.
Verify insurance coverage and ensure all required documentation is accurate and complete prior to visits.
Maintain up-to-date electronic medical records (EMR) and track appointment activity daily.
Coordinate schedule changes and cancellations to maximize provider productivity.
Collaborate with front-office and clinical teams to maintain efficient workflow and excellent patient experience.
Follow HIPAA compliance standards and uphold confidentiality in all communications.

Qualifications:
Minimum 2 years of experience in a medical office healthcare scheduling or administrative role.
Strong knowledge of EMR/EHR systems such as Epic Athena eClinicalWorks or Kareo.
Excellent communication and multitasking abilities with attention to detail.
Proven ability to handle confidential information and prioritize multiple tasks.
Comfortable working independently in a hybrid environment with minimal supervision.

Work Environment:
Hybrid remote combination of on-site days in Manchester NH and remote scheduling work.
Monday Friday daytime schedule with occasional flexibility as needed.

Benefits:
Competitive hourly rate ($24$32/hr DOE).
Health dental and vision insurance.
Paid time off and holidays.
401(k) with employer match.
Professional development opportunities.
Supportive team-oriented culture with growth potential.