Requisition ID: 235955
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
Contributes to the overall success of the GTEP Performance Capacity Management & GTEP SRO in Canada and globally ensuring specific individual and team goals plans initiatives are executed / delivered in support of the teams business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations internal policies and procedures.
The Performance and Capacity Management (PCM) teams mandate is to help minimize production outage. The team leverages industrys best monitoring tools and practices and offers full stack end-to-end monitoring services in the Bank including Canadian Banking International Banking and Wealth Management.
The GTEP SRE team is part the GTEP Infrastructure & Operations and works with the Global SRO to ensure consistent Resilience practices across the GTEP portfolio including Incident Problem and Change Management Operational Readiness and Playbook compliance.
The team offers consulting services deploys monitoring tools investigates performance bottlenecks and supports production incidents.
Reporting to Director SRE SRO & Monitoring Tools team the Performance and Capacity Management Sr Manager will be a subject matter expert in multiple Tools like Dynatrace & Splunk.
As a Sr Manager the incumbent should be able to drive parts of complex initiatives right from Concept to Delivery.
The individual should be able to lead a team of L6 and L7 Engineers towards common organizational goals and to drive stability and operational results.
Is this role right for you
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships systems and knowledge.
Accountable for creating and maintaining SLOs data and reports for specific areas in GTEP like Infrastructure Operations
Accountable for facilitating use of technology and tools to enable automation of SLOs
Accountable for PCM on-boarding/modification requests for specific areas or Business lines
Understand how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions.
Champions a high performance environment and contributes to an inclusive work environment.
Do you have the skills that will enable you to succeed in this role
Technology background or Technology Degree preferred
> 10 years experience in the industry preferably Financial technology space
Expert with Technology Service Management and Operations including Stability data collection and maintenance
Expert with PCM Tools like Dynatrace Splunk etc
Whats in it for you
Diversity Equity Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses cross-functional development opportunities and tuition assistance.
Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons contests cooking with friends Humans of Digital and much more!
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
Senior IC
Scotiabank is one of the leading foreign banks serving large national and multinational corporations in the U.S. through its Global Banking and Markets, Global Transaction Banking and Wealth Management business lines.