Job Description
Reporting to the Director of Student-Athlete Academic Support Services (SAASS) the Associate Director serves as the primary academic eligibility specialist and is responsible for managing the NCAA transfer eligibility process for all 22 Division I athletic programs at Virginia Tech. This position works closely with the Athletics Compliance Office and the Office of the University Registrar to facilitate the timely and accurate processing of incoming transfer student-athletes and the continuing eligibility certification process. The Associate Director also collaborates with the SAASS advising team to support and maintain processes related to continuing academic eligibility for current student-athletes. This position requires a deep understanding of the NCAA academic eligibility bylaws along with exceptional communication attention to detail and the ability to work effectively in a collaborative and fast-paced environment.
Core Responsibilities:
NCAA Transfer Portal
Works directly with the Athletics Compliance office to determine initial transfer eligibility
Completes initial transfer evaluation of transferable courses
Works directly with the Office of the Undergraduate Registrar and SAASS staff to determine additional transferable courses
Coordinates collection and review of syllabi from other institutions
Reviews each prospective transfer student-athlete for multiple potential majors and projected NCAA eligibility
Coordinates receipt and distribution of official transcripts to appropriate stakeholders
Facilitates submission of courses for review within General Education during the transfer evaluation process
Communicates timely updates and outcomes to appropriate stakeholders
Administrative Oversight
Serves as the primary SAASS oversight for all reporting and communication on continuing eligibility
Works with the SAASS Director to compile and submit accurate data relative to NCAA Graduation Success Rate in a timely manner
Responsible for working with former student-athletes utilizing the NCAA Degree Completion Award Program
Continuously review internal process for efficiency and effectiveness and propose changes to support this
Academic Support Services
Serve on campus committees as assigned.
Support enforce and ensure compliance with all federal state University NCAA ACC and departmental policies and regulations.
Provide support as needed at the direction of the SAASS Director including serving in a backup capacity to ensure continuity of operations and to address staffing or workload gaps within the unit.
This role requires availability during evenings weekends and over holidays and peak summer periods aligning with critical NCAA Transfer Portal activity and eligibility certification timelines.
Required Qualifications
Masters degree.
Ability to effectively interact with individuals from various social cultural economic and educational backgrounds.
Ability to work collaboratively and effectively with many constituencies and able to work in a time sensitive and fast-paced environment.
Ability to exercise sound judgment and handle confidential information with discretion and according to the Family Educational Rights and Privacy Act (FERPA) guidelines.
Preferred Qualifications
Extensive knowledge of NCAA rules and regulations.
Direct experience with NCAA Transfer Portal and continuing eligibility bylaws.
Experience in the use of technology to accomplish academic or administrative tasks such as TeamWorks ARMS and Banner operating systems.
Excellent analytical skills time management attention to detail and organizational skills.
Excellent understanding and foresight of impediments to student-athlete eligibility and/or graduation of student-athletes.
Strong problem solving and troubleshooting skills.
Excellent communication skills.
Ability to keep processes moving efficiently within tight time constraints.
Overtime Status
Exempt: Not eligible for overtime
Appointment Type
Regular
Salary Information
80000.00 - 100000.00
Hours per week
40
Review Date
11/14/25
Additional Information
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eightundergraduate colleges aschool of medicine aveterinary medicinecollegeGraduate School andHonors College.The university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerousExtension officesandresearch institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees students or applicants on the basis of age color disability sex (including pregnancy) gender gender identity gender expression genetic information ethnicity or national origin political affiliation race religion sexual orientation or military status or otherwise discriminate against employees or applicants who inquire about discuss or disclose their compensation or the compensation of other employees or applicants or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation please contact (Tracie Smith) at ()during regular business hours at least 10 business days prior to the event.
Required Experience:
Director
About Johnson & Wales University: Founded in 1914, Johnson & Wales University is a private, nonprofit, accredited institution with campuses in Providence, Rhode Island, and Charlotte, North Carolina.