Position Title:

Position Type:

Hiring Range:

$37.31 - $44.79 / hour; Compensation will be based on education experience skills relevant to the role and internal equity.

Pay Frequency:

POSITION PURPOSE

The Program Manager provides leadership coordination and execution for the Inclusive Governance Programs portfolio at the Leavey Executive Center (LEC). This role manages program delivery stakeholder engagement and operational processes to ensure world-class programming advances the mission of the Inclusive Governance portfolio.

ESSENTIAL DUTIES & RESPONSIBILITIES

Program Management & Execution

• Lead planning and execution of Inclusive Governance programs events and projects.

• Oversee logistics: scheduling contracting faculty/speaker coordination materials technology and media.

• Manage budgets contracts and program financials within established guidelines.

• Maintain program databases participant records and reporting systems.

• Coordinate with internal teams and external stakeholders to ensure seamless delivery.

Stakeholder & Client Engagement

• Serve as primary contact for program participants partners and sponsors.

• Develop strong relationships with faculty speakers alumni and corporate/community partners.

• Support client and stakeholder communications including program announcements marketing and reporting.

• Continuous Improvement & Reporting

• Establish and track program metrics; prepare reports on program outcomes and participant satisfaction.

• Document and refine standard operating procedures for program delivery.

• Recommend improvements to enhance participant experience and program impact.

Team Leadership & Collaboration

• Supervise and mentor student interns and support staff on program tasks.

• Partner with LEC colleagues on shared initiatives and decision-making.

• Contribute to strategic planning and growth of Inclusive Governance programs.

Additional Duties

• Manage additional projects and responsibilities as assigned.

QUALIFICATIONS

Education & Experience

• Bachelors degree or equivalent experience required Masters degree preferred.

• 2 - 4 years of program management higher education or executive education experience required.

Knowledge & Skills

• Strong understanding of program management and stakeholder engagement.

• Excellent written and verbal communication skills.

• High-level organizational skills; ability to prioritize in a fast-paced environment.

• Customer service orientation with ability to work across diverse multicultural environments.

• Technical proficiency with MS Office Suite databases and online communication tools; familiarity with CRM systems and event platforms preferred.

Abilities

• Handle confidential and sensitive information with discretion.

• Manage multiple projects simultaneously under deadlines.

• Exercise sound judgment and initiative within established guidelines.

Desired Competencies

• Leadership Presence: Ability to represent Inclusive Governance Programs confidently with internal and external stakeholders.

• Adaptability: Comfort working in a fast-paced environment and pivoting as program needs evolve.

• Strategic Thinking: Capacity to balance day-to-day logistics with long-term program growth goals.

• Relationship Building: Proven ability to foster and maintain strong relationships with faculty executives alumni and community partners.

• Event Management Expertise: Skilled in managing high-touch events and programs with attention to detail and professionalism.

• Commitment to Inclusive Governance: Understanding and appreciation of the importance of representation equity and belonging in leadership and governance spaces.

Physical Demands & Work Environment

• Primarily office-based with significant time at a computer.

• Occasional travel to campus buildings local partner sites or events.

• May include evening or weekend program/event support.

• Typical office environment: may work remotely as business needs allow.

Telecommute

Santa Clara University is registered to do business in the following states: California Nevada Oregon Washington Arizona and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

EEO Statement

Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race color ethnicity national origin citizenship ancestry religion age sex sexual orientation gender gender expression gender identity marital status parental status veteran or military status physical or mental disability medical conditions pregnancy or related conditions reproductive health decision making or any other characteristic protected by federal state or local laws. For a complete copy of Santa Clara Universitys equal opportunity and nondiscrimination policies please visit the Office of Equal Opportunity and Title IX website at Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report please visit the Campus Safety Serviceswebsite. To request a paper copy please call Campus Safety at . The report includes the type of crime venue and number of occurrences.

Americans with Disabilities Act

Consistent with its obligations under the law Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities. Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team ator by phone at .