Director, Operations & Planning – Global Brand

Were seeking a senior marketing leader who thrives in ambiguity brings clarity to complexity and turns creative ambition into seamless delivery. The Operations & Planning Director keeps the Global Brand engine running aligning strategy creativity and execution to deliver inspiring brand experiences at scale!

We offer a hybrid working model called Best of Both: three days in our London office and up to two days from home. Please note that relocation assistance is not available for this position.

Core Responsibilities

• Define and lead the operational strategy for the Global Brand team setting priorities performance measures and ways of working.

• Own brand-wide budget planning and resource allocation optimising investment to maximise impact.

• Establish scalable processes tools and governance models that enable consistency creativity and excellence.

• Lead annual planning ensuring alignment between strategic priorities delivery achievements and resource plans.

• Maintain a central view of the global brand calendar coordinating across markets product groups and global functions.

• Partner with brand leaders to ensure operational readiness and flawless execution of major global initiatives.

• Build and encourage a high-performing operations team that champions collaboration accountability and continuous improvement.

Play your part in our team succeeding

This role powers the end-to-end operational engine of the Global Brand team setting strategy driving resources and building the systems and culture that make large-scale brand delivery possible. From strategy and governance to campaigns and culture every initiative depends on this role to land on time on budget and at world-class quality. Its a unique opportunity to make impact at scale and help shape how the brand grows globally!

Do you have what it takes

• Proven success leading large-scale marketing or brand operations within a global organisation or complex matrix.

• Strategic and analytical approach with a talent for transforming ambiguity into clarity and structure.

• Deep expertise in marketing workflows budgeting and process optimisation.

• Strong stakeholder management skills aligning senior leaders and cross-functional teams with ease.

• Track record of designing scalable systems and tools that fuel creative excellence.

• Confident communicator capable of distilling complex operational detail into clear strategic insight.

• Skilled at balancing creativity with rigour ensuring quality speed and accountability coexist.

• Experienced people leader who builds empowered collaborative high-performing teams.