Parking Enforcement Officer

The City of Milwaukee is proud to employ a diverse workforcecommitted to providing exemplary service to its residents. If you arepassionate about being part of an inclusive team of public servants pleaseconsider the following opportunity.

Do you enjoy working outdoors in the field serving thepublic and solving problemsIf you have at least one year of experiencein customer service safety or security a valid drivers license and a gooddriving record consider applying for this interesting and rewarding position!

The Parking Enforcement Officer administers all parking andabandoned vehicle regulations facilitates vehicle turnover to create accessand provides accurate parking-related information and customer service to thepublic.

Parking Enforcement and Patrol

• Enforce parking regulations through the identification of illegally parked and abandoned vehicles; provide customer education and coaching issue citations relocate vehicles and initiate towing operations.
• Patrol assigned areas by vehicle or on foot to ensure compliance with existing parking ordinances; create patrol strategies of assigned areas to maximize safety and efficiency using the Global Positioning System (GPS) or other locational systems.
• Enter and retrieve data pertaining to vehicle registration identification location and status using a hand-held computer cell phone and related applications License Plate Recognition System (LPR) two-way radio and/or laptop.
• Create and maintain complete and accurate records including digital and handwritten notes and photographs for all citations warnings and vehicle tows and relocations.

Customer Service and Parking Related Control

• Provide accurate and responsive service related to customer and aldermanic parking complaints.
• Provide information to the public regarding parking regulations and facilities and the location of streets buildings and points of interest.
• Report parking and other violations to the Milwaukee Police Department (MPD) and assist in the investigation of abandoned vehicles and the recovery of stolen vehicles.
• Respond to subpoenas and testify in court relative to contested traffic citations.
• Monitor special event parking and assist with parking occupancy studies meter hooding and sign placement; report meter defects or malfunctions.
• Provide traffic control at crash or incident scenes and provide written incident reports.
• Observe and report hazardous conditions such as missing or broken traffic signals or signs and street markings that need to be repainted.

We welcome qualified individuals with disabilities who areinterested in employment and will make reasonable accommodations during thehiring process in accordance with the Americans with Disabilities Act (ADA) of1990 as amended by the Americans with Disabilities Act Amendments Act (ADAAA)of 2008.

The Parking Enforcement Officer must be willing and able todo the following:

• Work any shift including weekends and holidays and/or rotating shifts when needed.
• Work outdoors from an assigned vehicle or foot patrol in various weather conditions.
• Lift and move objects weighing 50 pounds or more occasionally up to 20 pounds frequently and up to 10 pounds consistently.

Required pre-employment tests include the following:

• Physical Exam with lift test
• Vision Exam
• Audio-Gram

1. One year of full-time work experience performing frontline customer service or serving in a safety or security role.
2. Valid drivers license at the time of application throughout the selection process and throughout employment.
3. Good driving record at time of application throughout the selection process and throughout employment. Driving record will be checked during the selection process prior to the job offer and throughout employment.

Equivalent combinations of education and experience may beconsidered.

NOTE:Please do not attach your academic transcripts toyour employment application. The hiring department will verify candidateseducation as part of the background screening process prior to extending anyjob offers.

• Associate degree in criminal justice or a closely related field from an accredited college or technical college.
• Prior work history involving data entry.

Technical

• Ability to learn and use departmental mobile and digital equipment and software applications to accurately and efficiently enter data and create reports.
• Ability to read and interpret work-related documents and policies.
• Ability to interpret and enforce parking rules and regulations.
• Ability to pay close attention to detail.
• Ability to work independently diligently and responsibly.
• Ability to follow directions with or without GPS and recognize city street names locations and boundaries.
• Ability to operate a vehicle safely.
• Situational awareness and ability to monitor traffic conditions to promote safety.
• Ability to solve job-related problems independently.
• Ability to prepare detailed clear and concise reports.
• Ability to learn recognize and identify vehicle makes and models.

The current starting salary (Pay Range 5DN) is$49184annually ($23.64 hourly) and the City of Milwaukee resident incentive startingsalary is$50659 annually ($24.36 hourly).Appointment will be madein accordance with the City of Milwaukee Salary Ordinance.

BENEFITS

The City of Milwaukee provides a comprehensive benefitprogram that includes the following:

• Wisconsin Retirement Systems (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City ofMilwaukee please visit Process

Additional Information

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