Team Leader, Enterprise Technology

The Team Leadin Enterprise Technologyprovides directionguidanceand instruction for a team of SystemEngineers and Admins. TheTeam Leadwill work with internal and external clients to maintain analyze and resolve technical issuesifthe teams responsibility areas.This position requires amix oftechnicaland people skills good operational experienceand outstanding customer relationship qualities.

• Supervise day-to-day operations of their team making sure everyone is pulling their weight distributing the workload evenly while ensuring motivation and performance levels are maintained
• Lead by setting a good example (role model) - behavior consistent with words. Create an environment oriented to trust open communication creative thinking and cohesive team effort
• Encourage creativity risk-taking and constant improvement amongst the team. Recognize and celebrate team and team member accomplishments and exceptional performance. Intervene when necessary to aid the group in resolving issues
• Communicate clear instructions to team members and hold them accountable when goals and objectives are not met

• Provide regular status reports on tasks accomplished current issues and progress toward goals
• Communicatetobusiness clients technical teams and management in a consistentmannermaking complex technical issues and solutions clearsimpleand understandable
• Manage vendor relationships and escalate issues when appropriate
• Develop and maintain documentation including server build docs configuration standards and infrastructure architecture
• Provide capacity performanceuptimeand security reporting as requested. Implement industry best practices in terms of availability planning security scalability and change management

Required:

• 8 years of experience in Information Technology in an enterprise environment
• 2years of experienceleading team members
• A minimum of 3 years of experience with software project management

• Experienced indevelopingupdatingandmaintainingprocesses and procedures for team members to follow or contribute to
• Full software life-cycle experience
• Communicates well both verbally and non-verbally
• Strong problem-solving and decision-making skills

• Ability to work effectively and with minimal direct supervision
• This position requires on-site attendance

Preferred:

• Mortgage and/or Financial Services industry experience
• Strong understanding of It Automation and configuration management
• Experience with database design
• Experience in the mortgage industry
• Experience with TFS and SVN
• Experience in an Agile environment
• Experience unit testing
• Knowledge of SOLID principles

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans Its all happening on UWMs campus where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

Its no wonder that out of our six pillars People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other our clients and our community. Whether its providing elite client service or continuously striving to improve our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career youll feel the encouragement and support on day one. No matter your race creed gender age sexual orientation and ethnicity youll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons youll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical dental vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large state-of-the-art fitness center including exercise classes such as yoga and Zumba various sports leagues and a full-size basketball court
• Wellness area including an in-house primary-care physicians office full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi