Project Manager

As a Project Manager at Strata you will lead a portfolio of small to large-scale customer implementations of StrataJazz our financial performance platform for healthcare organizations. You will be the primary liaison between Strata and client teams ensuring each project is delivered on time within scope and within budget. This role requires a strong grasp of project management principles executive presence and a proactive solution-driven mindset. You will guide clients through their StrataJazz journeymanaging scope resources and riskswhile fostering strong trust-based relationships with both internal teams and external stakeholders. Your work will directly impact healthcare organizations ability to improve financial decision-making achieve cost transparency and advance patient care through data-driven insights.

Key Responsibilities Project Leadership & Execution

• Own and manage a portfolio of customer implementations using established project management tools and methodologies.
• Develop maintain and monitor detailed project workplans aligned with customer Statements of Work (SOWs).
• Deliver projects on time and within budget achieving key milestones defined in customer Statements of Work (SOWs).
• Lead cross-functional teams through the full implementation lifecycle ensuring coordination across consulting teams.
• Utilize established methodologies and best practices to ensure consistency and quality across implementations.

Customer Engagement & Communication

• Serve as a trusted advisor and advocate for customers building strong professional relationships.
• Lead weekly status meetings and monthly executive updates with customers and internal leadership.
• Proactively manage expectations and escalations offering solutions and next steps.
• Ensure all stakeholders are aligned through timely transparent communication that drives confidence and satisfaction.

Operational Excellence

• Track and report project progress using Salesforce and Smartsheet maintaining accurate updates to workplans customer communications and internal documentation.
• Meet or exceed standards for budget management utilization and customer satisfaction.

Strategic & Account Support

• Support account management activities and contribute to strategic planning for assigned accounts.
• Identify and manage project risks dependencies and issues throughout the lifecycle.
• Partner with Account Management and leadership to identify growth opportunities expand client adoption and ensure successful long-term relationships.

Process Improvement & Quality

• Identify opportunities to improve internal processes and implementation practices.
• Contribute to team-wide initiatives and share best practices to enhance project delivery.

Project Related Travel
This role may require infrequent project-related travel up to 15% based on client needs and project milestones.

What Were Looking For

• 3 years of project management experience preferably in software or technology implementation.

• Experience in healthcare or financial software environments preferred.

• Excellent communication and facilitation skills with the ability to lead discussions and influence cross-functional teams.

• Proven ability to manage multiple concurrent projects while maintaining high quality and customer satisfaction.

• Highly organized self-motivated and adaptable to shifting priorities in a fast-paced environment.

• Proficiency with Salesforce Microsoft Office and project management tools (e.g. Smartsheet Asana Jira).
• Projects consistently meet deadlines budget and customer satisfaction targets.
• Clients view you as a trusted advisor who helps them achieve measurable improvements in financial visibility and efficiency.

Salary Range: $

Find out more about Strata benefitshere.

How we work:
The preferred location for this role is in Chicago IL or St. Louis MO. We value our people spending time together and have campuses hosting in-person events located in both are truly a hybrid environment with all team members experiencing the flexibility to work from home.

Thinking about applying
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Here @ Strata
Our culture is driven by our people solving problems together. We embrace learning collaboration and continuous career growth. Together we lift our customers our products our company and our community.

We believe that each of our team members unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion equity and belonging regardless of race religion disability sex sexual orientation gender identity or national origin.

Our Core Values:
While we celebrate what makes each member of our team unique our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers.

• We connect with positive intent.
• We are helpful.
• We own it.
• We get better every day.
• We are humble.