End User Support Specialist

Company:

Tapestry Solutions A Boeing Company brings over 30 years of industry experience designing implementing training and supporting high-quality cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals we proudly serve 75 defense commercial and government clients across more than 50 U.S. locations and 9 countries worldwide.

As a trusted partner our employees embody our core values by consistently delivering excellence taking full ownership and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Joining Tapestry Solutions means enjoying the best of both worlds: access to the vast resources of Boeing combined with the agility and people-focused family-oriented culture of a small business where your contributions truly matter.

Tapestry Solutions a part of Boeing Global Services BGS is seeking an End User Support Specialist in Hazelwood MO and Maryland Heights MO.

Position Responsibilities:

• Support classified and unclassified desktop hardware
• Provide support to multiple program engineering and productivity applications
• Conduct CVE and POAM remediation activities
• Domain account and access management
• Perform basic network troubleshooting
• Assist with planning and conduct execution of upgrades to hardware and software
• Respond/triage help desk enquiries for OS applications and environment access/network issues

Basic Qualifications (Required Skills/Experience):

• Active U.S. Secret Security Clearance or higher
• Current CompTIA Security Certification

Preferred Qualifications (Desired Skills/Experience):

• Experience with STIG activities
• Experience with Linux
• Experience with Exchange user management
• Experience with desktop image capturing and deployment

Drug Free Workplace:

We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

We strive to deliver a total rewards package that will attract engage and retain the top talent. Elements of this package include competitive base pay and variable compensation opportunities.

We also provide eligible employees with an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire.

Pay is based upon candidate experience and qualifications as well as market and business considerations.

Summary base pay range $73500 - $83300

Language Requirements:

Education:

Relocation:

Export Control Requirement:

Safety Sensitive:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

Shift:

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