Key Account Manager, Southeast

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care Ostomy Care Continence Care and Infusion Care. With more than 10000 colleagues we provide our products and services in around 90 countries united by a promise to be forever caring. Our solutions provide a range of benefits from infection prevention and protection of at-risk skin to improved patient outcomes and reduced care costs. Convatecs revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit

About the role:

Reporting to the National Sales Director (NSD) you will be responsible for selling Convatecs Surgical Cover Dressing & Negative Pressure Wound Therapy (NPWT) products which will drive market share increase within a designated Region. You will foster team effectiveness and accomplishment of shared goals by sharing knowledge experience and information in order to optimize business strategies and drive overall sales within the region.

Your key duties and responsibilities:

• Lead and manage impactful new business opportunities across the region
• Drive specific marketing campaigns for specialized products in the Surgical portfolio
• Plan and implement product in-service programs for Convatec products by analyzing territorial sales to target key customers. Report results of in-service program to the Regional Sales Managers and National Sales Director
• Collaborate with Territory Managers to ensure clinical and strategic best practices applied to deliver surgeon hospital and IDN conversions
• Execute marketing campaigns and lead generation strategies that result in increased customer acquisition loyalty and conversion
• Drive actionable strategies & tactics within defined Region and connect with providers patients and consumers in a direct and meaningful way
• Develop and maintain action plans (i.e. weekly monthly quarterly yearly) by analyzing Region performance sales and reports to identify the needs of specific accounts and discuss issues with Regional Sales Manager or National Sales Director to help the organization achieve its annual sales goals
• Demonstrate a clear understanding of clinical evidence and articulate our evidence-based value proposition
• Demonstrate clinical understanding of targeted surgical procedures and product application
• Develop and cultivate KOL relationships
• Continually identify new opportunities through distributors and retailers for greater optimization and business impact
• Adhere to customer account policy and procedures and maintain compliance with all regulatory and clinical guidelines
• Train and mentor Territory Managers in the Region on products in Surgical portfolio and associated selling techniques
• Responsible for managing opportunities within identified key target accounts for the Area
• Attend national regional and local meetings as required. Represent Convatec in a professional manner at scheduled meetings
• Adhere to T&E Travel Policy Companys compliance policy and Standards of Business Conduct & Ethics including relevant industry Codes of Practice

Principal Contacts:

Hospitals Operating Room WOCNs Surgeons Cath Lab Physician Office Wound Care Clinics US Marketing NSDs/RSMs Sales Leadership Team Channel Management Team Corporate/Strategic Accounts Team.

About you:

As a Surgical Sales Specialist (SSS) you know how to set clear goals provide structured feedback/guidance collaborate across a matrix organization how to measure success and drive accountability when needed. With your experience selling into acute facilities you are an expert at building long-term productive customer relationships while interacting with surgeons OR Staff and other HCPs. You bring proven abilities to design client ready and executive presentations which are built on quantitative and qualitative data sets. As we continue to move into a more digital world you bring strong presentation skills both virtually (through MS Teams/Zoom) and in-person as this is vital to achieve success in this role.

Qualifications/Education:

• Minimum of a Bachelors degree required; MBA preferred
• Minimum of 5 years of experience required in a complex selling environment.
• Experience selling in an Operating Room (OR) setting and in surgery highly desired. (i.e. Orthopedics general colorectal vascular cardiothoracic etc.).
• Strong clinical acumen
• Negative Pressure Wound Therapy (NPWT) experience is beneficial.
• Experience selling medical products into hospitals/acute care facilities are preferred.
• Successful prior experience working with product compliance regulations and understanding healthcare policy and reimbursement
• Documented history of sales success with stack rankings awards.
• Ability to interact with and build relationships with surgeons OR staff and other HCPs. Strong presentation skills (i.e. varying audience size and type).
• Excellent project management and communication skills with the ability to manage competing priorities.
• Clean driving record and valid drivers license is required

Working conditions:

• Incumbent will spend significant amount of time traveling.
• May have to work evenings & weekends occasionally.
• Must reside in or be willing to relocate to the assigned area.

Ready to join us

At Convatec were pioneering trusted medical solutions to improve the lives we touch. If youre ready to make a real impact apply today and help us bring our Forever Caring promise to life.

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Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.

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