Job Description
We are seeking a dedicated and articulate Customer Service Officer to join our dynamic team in this role you will be the primary point of contact for clients ensuring every interaction reflects Luminas values of professionalism and care. You will handle inquiries coordinate solutions and help maintain strong client relationships through clear communication and proactive service.
Responsibilities
Serve as the first point of contact for client inquiries and requests.
Manage client accounts with accuracy and attention to detail.
Provide timely and effective solutions to customer needs.
Coordinate with internal departments to ensure client satisfaction.
Maintain records of communications and follow up when necessary.
Uphold the companys standards of professionalism and service excellence.
Qualifications :
Qualifications
Strong interpersonal and communication skills.
Excellent organizational and problem-solving abilities.
Professional demeanor and customer-oriented attitude.
Ability to manage multiple tasks efficiently and independently.
Proficiency in written and spoken English.
Additional Information :
Benefits
Competitive salary ranging from $53000 to $59000 per year.
Growth opportunities within a reputable and expanding organization.
Comprehensive training and professional development programs.
Supportive and inclusive workplace culture.
Stable full-time position with long-term potential.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more