Receptionist-Customer Service Representative
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Job Location:
Houston, MS - USA
Hourly Salary:
USD 19 - 23
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Receptionist - Customer Service Representative
Texas Truck Center is actively seeking a receptionist to fulfill our customer service needs. The ideal candidate will have a passion for taking on rewarding and challenging opportunities where the end result is customer delight and satisfaction. This is a full-time position Monday - Friday 8am-5pm. If you have a take-charge attitude and an affinity for organizing we invite you to join the Texas Truck Center family!
About Texas Truck Center
Family owned and operated since 1988 Texas Truck Center is your Home of the Hard to Find Truck & Equipment. We have built our family business on a foundation of quality service and the development of long-term relationships with our customers all across the United States and abroad. Our goal is a long-term business partnership never a one-time sale.
Duties and Responsibilities:
- Front desk duties: Greet Customers/walk-ins / Switchboard operation
- Perform preliminary customer interviews with prospects
- Inventory administration
- Maintain current customer relations database completing tasks phone calls linking quotes setting follow-up etc.
- Produce temporary Buyers Tags
- Monitor daily Google logs
- Upload truck photos and enter truck specifications from check-ins
- Scanning documents to be saved in cloud
- Coordinate Transportation
- Build detailed customer quotes
- Full Support of Sales and Administrative Staff
- Support Service Department: parts sales billing open and close repair orders.
- Coordinate warranty work and outside vendor repairs
- Miscellaneous administrative functions and assist with marketing
- Customer Parts Sales / Process Payments
Skills and Specifications:
- Exemplary Customer Service Skills
- Exceptional interpersonal written and oral communication skills
- Intermediate to Advanced computer skills in Word Excel and Outlook
- Proficient time management and ability to prioritize workloads and multi-task
- A positive and attentive attitude
- Open and honest communication style
- High initiative and motivation
- Attention to detail
- Ability to work well in a team and maturity to work autonomously
- Good organizational skills
- Strong work ethic is a must
- Attendance and punctuality are imperative
Education and Qualifications:
- High school diploma
- 3-4 years experience
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Service and mechanic trucks specialists, used and new. Home of the hard to find truck. We've offered offer only top quality equipment since opening in 1988.
