Roles & Responsibilities :
As a SD consultant for support and maintenance topic ensure Incidents Service requests and Problem tickets are resolved within the KPIs and to the customer satisfaction with Quality resolutions.
Required skills:
1. Domain expertise in Sales and Distribution
2. Should have thorough knowledge on Sales Order Management.
3. Output Management - through EDI FILE transfer Mail PDF forms. Scripts Smart forms.
4. Very Good Knowledge in Idoc processing Error handling and IDOC mapping knowledge
5. Very Good experience in Job setups process and Job error analysis
6. Strong experience in Delivery Shipments Picking packing WM interface topics
7. Pricing: Configuration error analysis.
8. Credit Management Availability check Revenue recognition Credit/Debit Memo
9. Processing Sales Returns Free of charge delivery Intercompany STO Billing
10. Very good knowledge in GTS process : Customs Compliance and preferences
11. Handling incident service requests and problem tickets in SAP SD. Ability to do configuration master data changes end-to-end process flow
12. Abap Debugging skills SO10 text maintenance is preferred
13. Cross module : CSMMFICO PPAPO GTS knowledge is an added advantage
Desired Skills: SAP certification in Sales and Distribution S/4 Hana ITIL certification
General
- Excellent problem-solving consulting and decision-making skills.
- Handling incident problem tickets service and change request in SAP SD.
- Mentoring guiding supporting and directing associates.
- Good communication and interpersonal skills.
-Should be able to work independently with minimal supervision
Qualifications :
Educational qualification:
BE/BTECH or MBA
Experience :
6 years in SAP SD consulting
Mandatory/requires Skills :
Preferred Skills :
Remote Work :
No
Employment Type :
Full-time
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more