Group Reservations Executive
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Job Location:
Monthly Salary:
Posted on:
15 days ago
Vacancies:
1 Vacancy
Job Summary
Joining our dedicated Reservations team our full time Group Reservations Executive will provide a luxury experience to our group guests. Within this role you will:
- Liaise with the Sales department to take over the management of groups accompanying events and accommodation only groups
- Input of all Group Blocks into Opera as requested from the Sales Department
- Liaise direct with clients prior to arrival and meet and greets for groups
- Work with the Reservations FIT department for support
- Train and Develop FIT Reservations staff in groups area
- Work with operational departments to ensure service levels are met
- Assist to meet and exceed the group rooms budget
- Prepare documentation including rooming lists and group resumes
- Prepare reports for revenue and sales
- Maintenance of database of key contacts / clients
- Site Inspections as requested by the client
Qualifications :
- Excellent organisation and time management skills with strong and clear communication skills
- Experience in a service environment ideally in a similar role
- Passion for Excellence by endeavouring to exceed expectations.
- Strong attention to detail
- Ability to work under pressure and problem solve
- Opera PMS experience preferred
Additional Information :
Benefits Rewards Motivations
- Industry benefits from including exclusive discounts on accommodation dining bars and more in over 100 countries with Accor Hotels and our partners.
- Progressive leave policies including birthday leave and 10 weeks parental leave.
- Onsite perks including complimentary dry cleaning $5 lunch buffet & discounted city parking.
- Most importantly - work with and learn from industry experts with opportunities for development.
If you share our passion for hospitality service excellence innovation and drive we would love to hear from you!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Please note that full working rights in Australia are required for this role.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
