Performance Specialist

Katy, TX - USA

Monthly Salary: Not Disclosed

Posted on: 31-10-2025

Vacancies: 1 Vacancy

Job Summary

Overview

Title: Performance Specialist

Classification: Non-Exempt

Scope of Position: The Performance and Tracking Program Specialist will receive guidance and direction from the Performance Manager and Area Managers and any newly designated special projects and/or special initiatives under Performance and Tracking. The Program Specialist supports Workforce Solutions operations by ensuring the accuracy consistency and integrity of program data across all service lines. This role plays a critical part in maintaining compliance generating performance insights and supporting data-informed decision-making.

Responsibilities

Essential Functions:

Enter review and validate customer records case notes and service data in internal systems
Perform cross-system audits to ensure data accuracy and resolve discrepancies
Develop and run system queries to support program operations and performance tracking
Generate data reports and dashboards to support internal reviews and program analysis
Support compliance monitoring efforts by preparing documentation and assisting with corrective actions
Collaborate with program and operations teams to improve data collection processes and protocols
Ensure data governance standards are upheld in alignment with board and regulatory requirements
Leverage technology tools to streamline documentation reduce errors and improve reporting efficiency
Other opportunities as available

Qualifications

Education and Experience Requirements:
- Bachelors degree in business administration public administration information systems data management or a related field; OR equivalent combination of education and relevant experience
- At least 2 years of experience in data entry reporting auditing or performance tracking
- Proficiency with Microsoft Excel and other data management tools
- Strong attention to detail and accuracy in handling data
- Ability to analyze information identify discrepancies and resolve issues
- Strong written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Commitment to confidentiality compliance and data integrity
- Must have reliable transportation to and from the worksite and other required locations

Required Experience:

OverviewTitle: Performance SpecialistClassification: Non-ExemptScope of Position: The Performance and Tracking Program Specialist will receive guidance and direction from the Performance Manager and Area Managers and any newly designated special projects and/or special initiatives under Performance ...