Manager, Product Operations

Overview

The Product Operations Manager provides global direction and alignment of process and technology toenable business growth. This role leads key strategic initiatives related to process tools and systemsthat guide the overall development procedures product creation process and the go-to-market (GTM)calendar.

Essential Functions

Description

• Leads operational excellence in product development by establishingstandards for calendar product timeline and workflows for all brand andproduct types to ensure consistency across projects.
• Reviews seasonal development performance identifies systemic gaps anddrives the adoption of innovative solutions that enhance efficiencytransparency and delivery.
• Oversees data management and system optimization to streamline workflows improve data quality and enhance team productivity.
• Collects high-level and detailed requirements for product development process improvement. Manages requirements of data for ongoingdevelopment of appropriate processes and tools.
• Defines and documents best practices and SOPs for cross-functional andglobal product development business processes. Updates and documentsold or non-existent business processes.
• Oversees documentation of business processes to ensure clarity alignment and readiness for project initiatives or process transition.
• Owns the strategic design and execution of the seasonal GTM and the One Global Calendar.
• Acts as subject matter expert for cross-functional understanding and training on product development processes systems and reporting as cross-functional meeting including Buy Ready and New BusinessTracking meetings.
• Builds dashboards for recurring automated reporting to provide product teams and leadership quick access to data-driven insights for the productteams and leadership. Works with internal resources to implement solutions.
• Acts as a people leader in the product development operations functionsetting direction aligning resources resolving team-level issues andensuring the team executes with high efficiency and quality.

Please note this job description is not designed to contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without cause.

Qualifications

• Bachelors Degree in a relevant field required. Additional experience may be considered in lieu of a degree.
• Minimum six (6) years experience working in product operations department.

Any equivalent combination of experience and education which clearly indicates the ability to perform theessential functions of the position may substitute on a year for year basis.

Knowledge Skills and Abilities

• Demonstrates expert command of PLM/ERP system functionality.
• Certified PMP or equivalent work experience required.
• Able to communicate persuasively and negotiates effectively aligning diverse stakeholders toward shared strategic outcomes.
• Ability to demonstrate enthusiasm and inspire as a change agent with a passion for results.
• Ability to influence decision making up down and across the organization.
• Excellent verbal written and presentation communication skills. Ability to communicate at all levels of the organization.
• Models discretion and sound judgment maintaining confidentiality while managing sensitive organizational and strategic information.

Travel Required:No

Salary Range:$132000 - $139000

This range represents the low and high ends of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as experience knowledge skills and location. Our base salary is just one component of our competitive total rewards strategy which includes numerous benefits and perks as well as specific health and welfare benefits.

Why Work at KEEN:Driven by a passion for life outside KEEN is a values-led independently owned brand from Portland Oregon thats on a mission to create original and versatile products improve lives and inspire outside adventure. Foundedin 2003 KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal and has donatedmore than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreationincludingconservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for giving back reducing impact and activating communities and individuals to protectthe places where we work and playKEEN puts its values in motion and takes action to leave the world a better place.

At KEEN we believe in a more just and equitable future for all people. As a global brand we acknowledge that our business buildings and daily lives exist within the traditional territories of indigenous peoples. We strive for a future that recognizes the knowledge rights and resilience of these peoples.

KEEN Footwear is an equal opportunity employer. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race color religion sex national origin age sexual orientation gender identity gender expression veteran status or disability.