Head Quality

Role: Head Quality

Reporting to: COO

Location: Peenya Bangalore

Education Qualification: B.E in Mechanical Engineering

Experience required

14-18 years of experience in the following:
Handling customer complaints and customer audits
Must have lead a team in the quality department
Should have worked in Inprocess and final quality
Should have worked on QMS IATF and ISO

Technical & Professional Knowledge required:

IATF/ ISO
Quality core tools: SPCMSAFMEAAPQPPPAP
7QC tools8D methodology problem solving skills and WHY WHY analysis
DOE
Knowledge of machining (e.g. Turning Hobbing Grinding etc.) and Heat Treatment (Normalizing Induction Hardening etc.) processes

Purpose:

This role responsibility is to guide and lead the quality team and ensure that functional excellence is enhanced and structured problem-solving approach is being followed to improve the effectiveness and efficiency by Identifying critical parameters of product and process performance of the business. This role reports to Head - Operations (Works Director)

Strategic Responsibilities
Conducting quality audits and inspection with corrective/preventive action plan as a point of awareness and getting the processes run with correct SOPs
Anticipating and act on possible customer concern regarding the product and/or the process
Operational Responsibilities
Responsibilities of running different types of material functions and its metallurgy and its science
Accountable for managing waste in production and improving efficiency within production processes
Accountable for APQP (Advance Product Quality Planning) for new products with a focus on quality
Owning the responsibility of assessing the quality of a product or service through a variety of stress tests
Working with management teams to provide recommendations and solutions to quality issues
Responsible for improving in-process quality throughout all phases of production
Responsible for getting assessments done through the team and reviewing all materials provided by suppliers and job vendors (receiving inspection) to ensure overall quality.
Responsible for investigating the root causes of defects and recommending solutions for quality issues
Accountability for onboarding and training new quality control team members
Managing and staying up-to-date with new quality control techniques and methods
Accountabilities to ensure zero customer complaints
Responsibilities to ensure that every employee adheres to the quality system
Owning responsibilities for driving cost-saving projects at various levels in the plant
Implementing a robust Kaizen culture and motivating employees to work towards Kaizens.
Responsible for ensuring all employees follow the quality policy established at all plants
Responsibilities of organising and reviewing quality meetings audits and certifications required as per industry standards
Responsibilities of implementation of defect identification and resolution system guidelines
Responsible for line quality for both domestic and export customers
Responsible for reducing process rejection through CAPA
Responsible for innovation and transformation of the QA system as per customer and industry requirements
Responsible for achieving the budgeted revenue through reducing customer complaints
People Management
Establishing clear line of communication in the team and delegating of work correctly in the team with available talent
Responsible for departments performance and monitor their individual KRAs

Personal Attributes required

Excellent Analytical Reasoning & Problem solving skills with ability to dissect problems Strong interpersonal skills Excellent communication and presentation skills
Ability to work collaboratively with multi-functional teams - Active listening skills with problem solving attitude
Strong business/commercial accumen
Disciplined in meeting timelines & organised to handle priorities/high pressure situations
Demonstrate leadership ability team player and ability to motivate team