OTC Analyst

Bangalore - India

Monthly Salary: Not Disclosed

Posted on: 12 days ago

Vacancies: 1 Vacancy

Job Summary

The OTC Analyst is responsible for managing and optimizing the end-to-end Order-to-Cash cycle ensuring efficient processing of sales orders accurate billing timely cash application and proactive collections. The role is critical in maintaining the companys financial health minimizing credit risk and ensuring high levels of internal and external customer satisfaction.

Key Responsibilities

1. Accounts Receivable & Collections Management:

Manage the accounts receivable portfolio monitoring aging reports and ensuring timely collections from customers (distributors modern trade e-commerce partners).
Execute dunning and collections processes including direct communication with customers via phone and email to resolve overdue balances and payment disputes.
Analyze paying habits of customers and recommend actions to resolve credit and collection problems.

2. Billing & Invoicing:

Ensure the accuracy and completeness of all sales invoices credit notes and debit notes in compliance with company policy tax regulations (e.g. GST) and customer requirements.
Investigate and resolve discrepancies related to pricing discounts trade schemes and quantity differences.

3. Cash Application & Reconciliation:

Process and accurately post daily customer payments (checks EFT/wire transfers) into the ERP system (e.g. SAP).
Perform daily/monthly reconciliation of Accounts Receivable balances bank statements and customer ledgers.
Process adjustments write-offs and refunds as per approval matrix and company policy.

4. Order Management Support:

Liaise with the Sales Supply Chain and Customer Service teams to ensure smooth and accurate order processing.
Address and resolve post-shipment or order-related issues (e.g. delivery discrepancies returns) that impact the billing and collection process.

5. Reporting & Analysis:

Generate and maintain key Order-to-Cash performance metrics (e.g. DSO - Days Sales Outstanding aged debt analysis collection forecast).
Provide ad-hoc analysis and reports to the management on collections status significant outstanding accounts and process bottlenecks.

6. Process Improvement & Compliance:

Identify opportunities for process automation and efficiency improvements within the OTC cycle.
Ensure all OTC processes and transactions adhere to internal controls accounting standards (e.g. IFRS/Ind AS) and company policies.
Assist in internal and external audits by providing necessary documentation and explanations.

Qualifications

Education:

Bachelors degree in Finance Accounting Business Administration or a related field.
Desirable: CA/ICWA Inter or an equivalent professional certification

Experience:

Minimum 3 years of relevant experience in Accounts Receivable Collections or the complete Order-to-Cash cycle preferably within a FMCG or CPG (Consumer Packaged Goods) company or a large Shared Service Center.
Proven experience working with a major ERP system (e.g. SAP FICO AR Module is highly preferred).