Sr Systems Engineer
Location - Plano TX or Richmond VA or McLean VA
Duration 12 Months
Job Description:
Core AV Platforms: Deep technical mastery of hardware firmware and programming environments for Poly Cisco Logitech Crestron Biamp and Q-SYS configuration control code debugging and API integration.
Endpoint & Conferencing Systems: Expert in platform-specific deployment configuration and troubleshooting for Microsoft Teams Rooms) Zoom Rooms and Cisco WebEx.
Own the Vulnerability Lifecycle: Act as the subject matter expert (SME) responsible for the full vulnerability management lifecycle for UC systems (e.g. UC Room software Crestron Q-SYS DSPs MTR and Zoom Room devices).
Required Qualifications
3-5 years in L3 (Tier 3) support troubleshooting and maintenance of complex integrated AV/UC systems.
Expert-level knowledge of major UC applications and endpoints including Microsoft Teams Rooms (MTR) WebEx and Zoom Rooms including their Windows/Android operating systems and application logs.
Expert-level experience configuring and managing Windows and Android based UC rooms and standard based video conferencing. Including Poly Cisco and Logitech hardware.
Networking Fundamentals: Expert knowledge of IP networking QoS (Quality of Service) VLANs and security protocols.
Core Competencies
Systematic Problem Solving: Exceptional ability to translate a security report finding into a clear executable remediation plan.
Security Mindset: A proactive security-first approach to platform design and operational maintenance.
Automation Advocate: Strong desire to eliminate manual effort through secure and repeatable scripting.
Cross-Functional Collaboration:
Ability to work effectively across IT Security Network Engineering and UC Operations teams
Thanks
Amaresh
Sr. Technical Recruiter
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