Health Center Phlebotomy Technician I

POSITION SUMMARY:

Responsible for providing quality customer-oriented laboratory services including registration specimen collection specimen processing and other related duties. Performs venipuncture on patients. Maintains necessary equipment and supplies.

Position: Health Center - Phlebotomy Technician I

Department: Uphams Corner Lab Services

Schedule: Full Time

ESSENTIAL ROLES / RESPONSIBILITIES

• Performs venipunctures according to laboratory policies and procedures including the collection of timed specimens blood cultures pediatric and neonatal specimens.

• Positively identifies all patients according to laboratory policies and procedures. Verifies identification of specimens and labels specimens according to laboratory policies and procedures.

• Receives and prepares laboratory specimens prior to laboratory analysis and testing including study specimens random and 24 hour urines and send-out specimens.

• Centrifuges and aliquots specimens and follows all special handling instructions according to laboratory policies and procedures.

• Optimizes the routing of specimens and work benches prioritizing stat and routine specimens.

• Routes and distributes specimens to appropriate lab sections within specific time frames.

• Assists in the pickup and delivery of specimens as needed.

• Prepares all workstations with essential supplies.

• Monitors and records daily temperatures and performs scheduled maintenance of equipment as needed.

• Completes all appropriate logs for documentation and troubleshooting and communicates to supervisor.

• Utilizes technical training and acquires in-depth knowledge of the LIS and its functions.

• Performs order/entry inquiry crediting and other basic LIS functions in the laboratory information system according to policies and procedures.

• Performs patient registration functions in EPIC registration system including patient demographic updates insurance validation and eligibility checks and assigning of medical record numbers.

• Answers the telephone according to department policy and procedure.

• Conforms to hospital standards of performance and conduct including those pertaining to patient rights so that the best possible customer service and patient care may be provided.

• Utilizes hospitals behavioral standards as the basis for decision making and to support the department and the hospitals mission and goals.

• Manages time appropriately and meets BMC standards for attendance and punctuality.

• Attends department meetings delivers reports in a timely fashion and documents activities related to quality improvement as assigned.

• Assists in training new lab support technicians and phlebotomy students.

• Completes all laboratory and hospital safety compliance and competency training as assigned. Follows established hospital infection control and safety procedures.

• Performs special procedures as requested by supervisors assistants and specialists.

• Performs point of care waived testing maintains instruments training and competencies

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

• High School Diploma or GED.

EXPERIENCE:

• Phlebotomy and/or specimen processing experience preferred.

KNOWLEDGE AND SKILLS:

• Excellent English communication skills (oral and written) and interpersonal skills are required to communicate effectively with internal and external contacts in a courteous and customer service manner.

• Demonstrates technical competency using hospital computer systems such as Microsoft Office patient registration systems (e.g. EPIC) and Laboratory Information Systems (e.g. Sunquest).

• Excellent analytical and critical thinking skills; strong attention to detail organizational ability and follow-through.

• Must be able to maintain strict confidentiality of all personal/health sensitive information

• Ability to effectively handle challenging situations and to balance multiple priorities.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However our approach to determining base pay is comprehensive and a broad range of factors is considered when making an offer. This includes education experience skills and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs internal equity and addition BMCHS offers generous total compensation that includes but is not limited to benefits (medical dental vision pharmacy) discretionary annual bonuses and merit increases Flexible Spending Accounts 403(b) savings matches paid time off career advancement opportunities and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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